Access Guide
Getting To The Hospital
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By Road
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- Pontefract Hospital is situated on Friarwood Lane, almost in the centre of the town.
The postcode is WF8 1PL. - The main car parks at Pontefract Hospital are opposite the main Building on Friarwood Lane.
A car parking ticket is collected on arrival and used to pay when leaving the hospital.
- Pontefract Hospital is situated on Friarwood Lane, almost in the centre of the town.
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By Bus
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- There is an onsite bus stop which is located close to the main entrance.
Metro's online journey planner can be used to start to plan the journey by bus.
The hospital offers a free bus service carrying visitors between Dewsbury, Pontefract and Wakefield hospitals.
Service 113 takes patients and visitors between the three hospitals, seven days a week.
Metroline phone number is 0113 245 7676.
Metroline is open from 7am to 10pm daily (except Christmas Day, Boxing Day and New Year's Day). - There is an onsite bus stop.
- There is an onsite bus stop which is located close to the main entrance.
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By Train
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- The nearest Rail station is Pontefract - Baghill station which is 0.6km away.
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Useful Links
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- Metro's Journey Planner.
- To view the web page described above click here (opens in new tab).
- Metro Rail Enquiries.
- To view the web page described above click here (opens in new tab).
- Walking Route from Station on Google Maps.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located at Pinderfields Hospital Wakefield.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01924 542 972.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the hospital main reception desk.
- Documents are available in an alternative format and can be provided to include: large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, adjustable beds and crutches.
- To obtain mobility aids please contact hospital main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Visitors Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located to the left of the main entrance, on Grove Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside New Friarwood House.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment machines are located at the rear of the car park.
- Payment machines are located by the zebra crossing, at the pedestrian exit to the hospital.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
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Comments
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- There are no Blue Badge bays in this car park.
- Accessible parking is located next to the main hospital entrance and outside the Emergency Department entrance.
Hospital Parking (Main Entrance Blue Badge Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front of the hospital main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 590cm (12ft 2in x 19ft 4in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the right of the hospital main entrance.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are located throughout the car park.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 37m (40yd 1ft) from the hospital main entrance.
Getting To (The Scoping Unit - Gynaecology and Urology)
- The Scoping Unit - Gynaecology and Urology is/are located on Floor B.
- Access to the Scoping Unit - Gynaecology and Urology is via the main hospital entrance.
- Entering via the main hospital entrance and bear left, proceed along the corridor to the lifts on the right. Take the lifts to Floor B and on exiting turn right, proceed along the corridor and Scoping Unit - Gynaecology and Urology is located on the right.
- There is step free access, via lift, to the Scoping Unit - Gynaecology and Urology.
- The Scoping Unit - Gynaecology and Urology is approximately 18m from the lifts.
- There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
- Wayfinding signage is provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Hospital Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the main hospital building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 201cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 198cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Comments
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- There are bollards on the approach to the entrance.
- The minimum distance between the bollards is 108cm.
- There is an easy slope on the approach from the Blue Badge bays to the entrance.
- There are bollards on the approach to the entrance.
Other Floors (Main Stairway)
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Steps
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- The floors which are accessible by stairs are A, B and C.
- The stairs are located around to the left as you enter through the main entrance.
- The stairs are approximately 30m from the main entrance.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Lift (Main Hospital Lifts)
- There is a lift for public use.
- The lift is located to the right before the stairs on the ground floor.
- The lift is approximately 40m (43yd 2ft) from the hospital main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are A, B, C, D.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 197cm x 140cm (6ft 6in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Opening Times
- Access is by appointment only.
Entrance (The Scoping Unit - Gynaecology and Urology)
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Entrance Details
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- This information is for the entrance located on Floor B.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 85cm.
Reception
- The main reception is located to the left on entering the unit.
- The reception area/desk is approximately 4m (4yd 1ft) from the unit entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception area/desk.
- The lighting levels at the reception area/desk are medium.
- The height of the reception desk is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the desk.
- There is a low section of the desk (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the desk.
- There is a clear knee recess beneath the low section of the desk.
- The desk is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are not trained to use the system.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
Waiting Room / Area (Urology)
- There is a waiting room / area.
- The waiting room / area is approximately 8m from the unit entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Waiting Room / Area (Scoping Unit)
- There is a waiting room / area.
- The waiting room / area is approximately 12m from the unit entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Consultation / Treatment Room (Interview Room Scoping Unit)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Interview Room Scoping Unit.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 89cm (2ft 11in).
- The type of flooring is carpet.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Exam Room Urology)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Exam Room Urology.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Gynaecology Procedure Room 2)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Gynaecology Procedure Room 2.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Standard Changing Room (Scoping Unit)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the unit entrance.
- The standard changing room(s) is/are approximately 12m (13yd 4in) from the reception desk.
- There is level access to the standard changing room(s).
Standard Changing Room (Urology)
- There is a/are standard changing room(s) available.
- The standard changing room(s) surveyed is/are located at the rear of the Urology unit.
- The standard changing room(s) is/are approximately 16m (17yd 1ft) from the unit entrance.
- The standard changing room(s) is/are approximately 12m (13yd 4in) from the reception desk.
- There is level access to the standard changing room(s).
Toilet with Adaptations (Reception)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is located to the left of the reception.
- This accessible toilet is approximately 5m (5yd 1ft) from the unit entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards and outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The dimensions of the accessible toilet are 220cm x 244cm (7ft 3in x 8ft).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 155cm (5ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 108cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Toilet with Adaptations (Recovery Scoping Unit)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is located within the recovery treatment area.
- This accessible toilet is approximately 21m (22yd 2ft) from the unit entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards and outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The dimensions of the accessible toilet are 261cm x 241cm (8ft 7in x 7ft 11in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 148cm (4ft 10in).
- There are dropdown rails on both sides of the toilet.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 87cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Toilet with Adaptations (Gynaecology)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is located on the gynaecology corridor.
- This accessible toilet is approximately 16m (17yd 1ft) from the unit entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards and outwards.
- The door is locked by a twist lock.
- The door may be difficult to open.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 306cm x 236cm (10ft x 7ft 9in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 127cm (4ft 2in).
- There are dropdown rails on both sides of the toilet.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 98cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- The toilet seat colour contrast is good.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Main Pontefract Hospital Building Guide link (new tab) - click here.