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Urgent Treatment Centre

Pontefract Hospital, Friarwood Lane, Pontefract, WF8 1PL

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Access Guide

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Getting To (Urgent Treatment Centre (UTC)

  • The most accessible route from the Urgent Treatment Centre Blue Badge parking has step-free level access and a dropped kerb with tactile paving.
  • Access to the Urgent Treatment Centre is via the the Urgent Treatment Centre main entrance.
  • There is a drop-off point at this entrance.
  • The Urgent Treatment Centre is located on Friarwood Lane.
  • View more information on getting to and around the hospital (opens new tab).

Hospital Parking (Urgent Treatment Centre Blue Badge Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the Urgent Treatment Centre.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 228cm x 430cm (7ft 6in x 14ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the Urgent Treatment Centre.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Parking is free for Blue Badge holders.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 16m (17yd 1ft) from the Urgent Treatment Centre entrance.

Entrance (Urgent Treatment Centre - Main Entrance)

  • This entrance is located at the front of the Urgent Treatment Centre.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 194cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 109cm.
  • There is a second set of double automatic doors.
  • The second set of doors open towards you.
  • The width of the opening is 198cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.

Reception (Urgent Treatment Centre - Main Reception)

  • The reception is located to the right of the Urgent Treatment Centre main entrance.
  • The distance from Urgent Treatment Centre main entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • The seating is fixed.

Triage

  • The room is located to the left of the Urgent Treatment Centre main entrance.
  • The distance from the Urgent Treatment Centre main entrance is 6m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • The desks are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Department / Service (Urgent Treatment Centre Treatment Area)

  • Location and Access View
    • The Urgent Treatment Centre is located on Friarwood Lane.
    • There is no signage on or near the door.
    • There is step-free level access into this area.
    • There is a key fob/card reader at a height of 110cm.
    • There are double manual doors with a high visual contrast.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request.
    • The doors open away from you.
    • The width of the opening is 83cm.
    • There is a push pad or push button to exit at a height of 110cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 6 consultation/medical rooms available.
    • Seating available in this area includes: chairs without armrests.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: toilets with adaptations and a standard toilet.
    • The Urgent Treatment Centre treatment area is split into adults on the left, and paediatrics on the right.

Toilet and Changing Facilities (Urgent Treatment Centre)

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located in the reception area and in the adult and paediatric areas.
    • The transfer space varies between left and right in the toilets with adaptations.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located withing the paediatric treatment area.

Reception (Nurses' Station)

  • The reception is located to the left of the Urgent Treatment Centre department entrance.
  • The distance from the Urgent Treatment Centre department entrance is 17m.
  • There is step-free level access to reception.
  • The height of the reception desk is 111cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Consult/Exam 1)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Room 1.
  • The room is located ahead from the Urgent Treatment Centre department entrance.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens both ways.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Bay)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was; a bay.
  • The room is located in front of the nurses' station.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 134cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 187cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room (Paediatric Treatment Area)

  • The room surveyed is located at the end the paediatric corridor.
  • The distance from the Urgent Treatment Centre entrance is 24m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 100cm.
  • There is a wash basin, a paper towel dispenser and a coat hook in the room.
  • The wash basin has a lever mixer tap.
  • The room has a nappy/incontinence items bin.
  • Seating available in the room includes: armchairs.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Waiting Area - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right of the Urgent Treatment Centre main entrance.
    • The distance from the Urgent Treatment Centre main entrance is 8m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 163cm (width) x 218cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 98cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 100cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations ( Adult Treatment Area - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead and to the right of the Urgent Treatment Centre department entrance.
    • The distance from the Urgent Treatment Centre department entrance is 6m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens both ways and has a high visual contrast.
    • The width of the door opening is 97cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 161cm (width) x 219cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 93cm (from the side of the toilet pan).
    • There is a wall sensor flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 42cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 82cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 52cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 116cm from the floor.
    • There are paper towels for drying hands.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are no coat hooks.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Paediatric Treatment Area - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located within the paediatric Urgent Treatment Centre area.
    • The distance from the Urgent Treatment Centre department entrance is 26m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 97cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 188cm (width) x 234cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 122cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 99cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 104cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 100cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.