Access Guide
Overview (Block 6)
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About
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- Services available in the venue include: the Estates and Facilities Operational Team and the Complex care team.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Stafford train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: The first and second floors can only be accessed via the stairs.
- There is a step within the threshold of multiple doors within the block.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The ground, first and second floor can be accessed via stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Block 6)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located along the corridor on the right side of Block 6.
- The toilet with adaptations has a right hand transfer space.
- The shared standard toilet facilities are located on the first floor and second floor of Block 6.
Parking (Block 6 and Block 7 Parking)
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Car Park
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- The car park is located between Block 6 and Block 7.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 128cm.
- The nearest designated bay is 18m from the Block 6 front entrance.
- The most accessible route from the Blue Badge parking has a steep ramp or slope and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors, Blue Badge holders and permit holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
- All visitors and non-permit holders must register their vehicle on arrival.
- The height of the touchscreen controls for parking registration within Block 6 is between 141cm to 147cm.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Rear Entrance)
- This entrance is located at the rear of Block 6.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There is a key pad at a height of 139cm.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 76cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is step-free level access as you enter.
Getting Around (Block 6)
- The following areas have stepped access: The first and second floors can only be accessed via the stairs.
- There is a step within the threshold of multiple doors within the block.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Kitchen (Ground Floor)
- The kitchen is located along the corridor on the right side of Block 6.
- There is step-free level access into the kitchen.
- There is a single manual door with a low visual contrast.
- The door is permanently held open.
- The width of the opening is 69cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 93cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is not at a suitable height for a wheelchair user.
- The sink is 94cm from the floor.
- A lowered sink is not available.
- The sink has a lever tap.
- Facilities within the kitchen include a fridge, a microwave and a toaster.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located along the corridor on the right side of Block 6.
- The distance from the Block 6 rear entrance is 5m.
- The most accessible route to the toilet has a step and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 78cm.
- The door has a sliding bolt lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 133cm (width) x 244cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 62cm (from the side of the toilet pan).
- There is a push button flush on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a twist/turn tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 115cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 102cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 156cm and 172cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Block 6 Stairs)
- The stairs surveyed are located ahead as you enter Block 6.
- There is a permanently held open door to access the stairwell.
- The ground, first and second floor can be accessed by these stairs.
- There are 14 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Kitchen (Second Floor)
- The kitchen is located on the second floor of Block 6.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 69cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- The work surface is 93cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The sink is 94cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge, a microwave and a toaster.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Second Floor - Meeting Room)
- The room is located on the second floor of Block 6.
- The distance from the top of the Block 6 Stairs is 5m.
- The most accessible route to the room has step-free level access and manual doors.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a key pad at a height of 152cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 70cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
