Access Guide
Overview (Brocton House and Chebsey House)
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About
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- Services available in the venue include: two mixed MOD Adult Acute Inpatient Mental Health Wards and a Therapy Suite.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Stafford train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
- There is a garden at this venue.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Brocton House - Including Therapy Suite)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located to the right as you enter Brocton House.
- The transfer space varies between left and right in the toilets with adaptations.
- The shared step-free standard toilet facilities are located along the Therapy Suite corridor, on the right.
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Washroom and Shower Facilities
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- Standard washroom facilities are located along the corridor on the left side of the Brocton House.
Parking (Brocton House, Chebsey House and Norbury House Parking)
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Car Park
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- The car park is located in front of Brocton House.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked.
- The surveyed Blue Badge parking bay dimensions are 233cm (width) x 474cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 250cm.
- The nearest designated bay is 35m from the Brocton House entrance.
- The most accessible route from the Blue Badge parking has a steep ramp or slope and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
- The nearest designated bay is 80m from the Chebsey House entrance.
- The nearest designated bay is 60m from the Norbury House entrance.
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Charges and Restrictions
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- This car park is for staff, visitors, Blue Badge holders and permit holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Brocton House Entrance)
- This entrance is located on the far right side of the Brocton House and Chebsey House building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There is a bell at a height of 131cm.
- The height of the hand sanitiser is 110cm.
- There is a single manual door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 110cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a second single manual door.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The second door opens away from you.
- The door requires effort to open.
- The width of the opening is 94cm.
- There is a small lip on the threshold of the opening.
- The second door has a medium visual contrast.
- There is step-free level access as you enter.
Entrance (Therapy Suite Entrance)
- This entrance is located in the centre of the Brocton House and Chebsey House building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a bell at a height of 131cm.
- There is a single manual door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 91cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Getting Around (Brocton House - Including Therapy Suite)
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open.
- The flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Standard Bedroom and Ensuite (Brocton House Bedroom 8)
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Bedroom Access
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- The bedroom surveyed is located to the left as you enter Brocton House.
- The most accessible route to the bedroom has step-free level access.
- There is step-free level access into the bedroom.
- There is written text and numbered signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 72cm.
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Bedroom Features
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- The bedroom has a single bed.
- The top of the mattress is 52cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- Some flooring is shiny.
- The following is available in this bedroom: a chair without armrests, bedside plug sockets and a desk.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 87cm.
- Internally the door has a high visual contrast.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 117cm (width) x 309cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
- The wash basin has a push tap.
- The toilet roll holder has a low visual contrast.
- Additional features include: a mirror and a shelf.
- The ensuite has no disposal facilities.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The ensuite has a wheel-in shower.
- There is a fixed height shower head.
- The shower controls are sensor.
- There is no shower seat.
Lounge (Ladies Lounge)
- The lounge is located along the corridor on the right side of Brocton House.
- There is step-free level access into the lounge.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door requires effort to open.
- The width of the opening is 74cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: armchairs and sofas.
- Furniture available in the lounge includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- There is a TV with subtitles.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lounge (MOD Lounge)
- The lounge is located along the corridor at the rear of Brocton House.
- There is step-free level access into the lounge.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door requires effort to open.
- The width of the opening is 70cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: armchairs and sofas.
- Furniture available in the lounge includes: coffee tables.
- Some seating is fixed.
- The surface height of the tables is not suitable for wheelchair users.
- There is a TV with subtitles.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Therapy Suite Waiting Room)
- The room is located ahead as you enter via the Therapy Suite entrance.
- The distance from the Therapy Suite entrance is 6m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors open outwards.
- The doors require effort to open.
- The width of the opening is 81cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs and sofas.
- Furniture available in the room includes: tables and coffee tables.
- Some tables are fixed.
- Some surface heights are suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles and a water dispenser.
- There is no (or very little) background noise in this room.
- Announcements are in person.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Clinical Examination Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Clinical Examination Room.
- The room is located along the corridor on the left side of Brocton House.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door requires effort to open.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is not space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Activity Room 1)
- There are 4 consultation/medical rooms available.
- The room surveyed was; Activity Room 1.
- The room is located at the front of the Therapy Suite corridor, on the right.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door is easy to open.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs.
- Furniture available in the room includes: coffee tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Standard Bathroom (Bath and Toilet)
- The bathroom surveyed is located along the corridor on the left side of the Brocton House.
- The most accessible route to the bathroom has step-free level access and doors permanently held open.
- There is step-free level access into the bathroom.
- The bathroom door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 70cm.
- Internally the door has a high visual contrast.
- The dimensions of the bathroom are 344cm (width) x 250cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 187cm (from the side of the toilet pan).
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
- The wash basin has a sensor tap.
- The toilet roll holder has a low visual contrast.
- The soap dispenser has a medium visual contrast.
- The towel dispenser has a low visual contrast.
- Additional features include: a mirror and a shelf.
- The bathroom has a sanitary bin and a pedal bin.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The bathroom has a standard bath.
- The bath controls are push.
Toilet with Adaptations (Brocton House - No Transfer)
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Location and Access
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- The toilet surveyed is located to the right as you enter Brocton House.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 71cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 174cm (width) x 159cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a push button flush on the right as you face the toilet.
- There is a horizontal grab rail on the right as you face the toilet.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is no dropdown rail for the toilet.
- The toilet seat is 45cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 80cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a push tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 121cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 121cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Therapy Suite - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located along the Therapy Suite corridor, on the right.
- The distance from the Therapy Suite entrance is 20m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 85cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 131cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 76cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 68cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 84cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 118cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
