You are on Overview (Norbury House). Skip to the next section.

Overview (Norbury House)

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• About View
  • Services available in the venue include: psychiatric intensive care unit for males.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Stafford train station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include manual doors and doors permanently held open.
  • There is not a toilet with adaptations available.
  • There is a garden at this venue.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • British Sign Language can be provided virtually.
  • Documents are available in the following formats: large print (on request) and different languages (on request).
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities (Norbury House). Skip to the next section.

Toilet and Changing Facilities (Norbury House)

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• Washroom and Shower Facilities View
  • The washroom facilities which have adaptations are located to the right as you enter Norbury House.
  • Standard washroom facilities are located along and towards the end of the corridor on the left side of Norbury House and within bedrooms.

You are on Parking (Brocton House, Chebsey House and Norbury House Parking). Skip to the next section.

Parking (Brocton House, Chebsey House and Norbury House Parking)

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• Car Park View
  • The car park is located in front of Brocton House.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There is 1 designated Blue Badge parking bay available.
  • The Blue Badge bay is clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 233cm (width) x 474cm (depth).
  • There is a marked zone to one side but not at the rear.
  • The width of the marked zone is 250cm.
  • The nearest designated bay is 35m from the Brocton House entrance.
  • The most accessible route from the Blue Badge parking has a steep ramp or slope and uneven surfaces.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • The nearest designated bay is 80m from the Chebsey House entrance.
  • The nearest designated bay is 60m from the Norbury House entrance.
• Charges and Restrictions View
  • This car park is for staff, visitors, Blue Badge holders and permit holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Norbury House Main Entrance). Skip to the next section.

Entrance (Norbury House Main Entrance)

• This entrance is located on the right side at the front of Norbury House.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There is an intercom at a height of 154cm.
• There is a single manual door at this entrance.
• The door opens towards you.
• The door requires effort to open.
• The width of the opening is 104cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a second single manual door.
• The second door opens towards you.
• The door requires effort to open.
• The width of the opening is 104cm.
• The second door has a high visual contrast.
• There is step-free level access as you enter.

You are on Getting Around (Norbury House). Skip to the next section.

Getting Around (Norbury House)

• There is step-free level access throughout all areas.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is not provided.
• Signage is clearly visible with high contrasting colours.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Standard Bedroom (Bedroom 11). Skip to the next section.

Standard Bedroom (Bedroom 11)

• The bedroom surveyed is located along the corridor on the left side of Norbury House.
• The most accessible route to the bedroom has step-free level access and doors permanently held open.
• There is step-free level access into the bedroom.
• There is written text and numbered signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The door requires effort to open.
• The width of the door opening is 71cm.
• The bedroom has a single bed.
• The top of the mattress is 52cm from the floor.
• There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
• Some flooring is shiny.
• The following is available in this bedroom: bedside plug sockets and a desk.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Standard Bedroom and Ensuite (Seclusion Room). Skip to the next section.

Standard Bedroom and Ensuite (Seclusion Room)

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• Bedroom Access View
  • The bedroom surveyed is located at the very end of the corridor on the right side of Norbury House.
  • The most accessible route to the bedroom has step-free level access, manual doors and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is no signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 91cm.
• Bedroom Features View
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The width of the door opening is 98cm.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 214cm (width) x 152cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 162cm (from the side of the toilet pan).
  • The toilet seat has a low visual contrast.
  • There is a wash basin available.
  • The wash basin has a sensor tap.
  • The ensuite has no disposal facilities.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The ensuite has a wheel-in shower.
  • There is a fixed height shower head.
  • The shower controls are push.
  • There is no shower seat.

You are on Lounge (Patient Lounge). Skip to the next section.

Lounge (Patient Lounge)

• The lounge is located at the front of the corridor on the right side of Norbury House.
• There is step-free level access into the lounge.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens outwards.
• The door requires effort to open.
• The width of the opening is 86cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the lounge includes: chairs without armrests and sofas.
• Furniture available in the lounge includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• There is a TV with subtitles.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Room (Meeting Room). Skip to the next section.

Room (Meeting Room)

• The room is located along the corridor on the right side of Norbury House.
• The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The door requires effort to open.
• The width of the opening is 72cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is not space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• The desks are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Kitchen (Occupational Therapy Kitchen). Skip to the next section.

Kitchen (Occupational Therapy Kitchen)

• The kitchen is located on the right side of the patient lounge.
• There is step-free level access into the kitchen.
• There is a single manual door with a high visual contrast.
• The door requires effort to open.
• The door opens inwards.
• The width of the opening is 71cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The work surface is 90cm from the floor.
• A lowered work surface is not available.
• Overhead and under counter cupboards are available.
• The hob is 90cm from the floor.
• A lowered hob is not available.
• The oven is at a suitable height for a wheelchair user.
• The sink is 90cm from the floor.
• A lowered sink is available with a clear knee recess.
• The lowered sink is 81cm from the floor.
• The sink has a lever mixer tap.
• Facilities within the kitchen include a fridge freezer, a microwave and a kettle.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Clinical Room). Skip to the next section.

Consultation / Medical Room (Clinical Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Clinical Room.
• The room is located on the right side of the Norbury House entrance foyer.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The door requires effort to open.
• The width of the opening is 71cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 197cm.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Gym (Patient Gym). Skip to the next section.

Gym (Patient Gym)

• The gym is located along the corridor on the right side of Norbury House.
• There is step-free level access into the gym.
• There is a single manual door with a high visual contrast.
• The door opens towards you.
• The door requires effort to open.
• The width of the opening is 76cm.
• There is step-free level access throughout.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is staffed when open.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• There is not clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes cable resistance machines.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Standard Bathroom (Patient - Shower and Toilet). Skip to the next section.

Standard Bathroom (Patient - Shower and Toilet)

• The bathroom surveyed is located towards the end of the corridor on the left side of Norbury House.
• The most accessible route to the bathroom has step-free level access and doors permanently held open.
• There is step-free level access into the bathroom.
• The bathroom door opens inwards and has a high visual contrast.
• The door requires effort to open.
• The width of the door opening is 72cm.
• Internally the door has a high visual contrast.
• The dimensions of the bathroom are 342cm (width) x 162cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is a lateral transfer space to the right as you face the toilet.
• The lateral transfer space is 221cm (from the side of the toilet pan).
• The toilet seat has a low visual contrast.
• There is a wall mounted toilet roll holder, a wash basin and a wall mounted towel dispenser available.
• The wash basin has a sensor tap.
• The toilet roll holder has a high visual contrast.
• The towel dispenser has a high visual contrast.
• Additional features include: a mirror, coat hooks, a shelf and an emergency alarm.
• The bathroom has no disposal facilities.
• The walls and floor have a high visual contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• The bathroom has a wheel-in shower.
• There is a fixed height shower head.
• The shower controls are push.
• There is no shower seat.

You are on Standard Bathroom (Patient - Bath and Toilet). Skip to the next section.

Standard Bathroom (Patient - Bath and Toilet)

• The bathroom surveyed is located along the corridor on the left side of Norbury House.
• The most accessible route to the bathroom has step-free level access and doors permanently held open.
• There is step-free level access into the bathroom.
• The bathroom door opens inwards and has a high visual contrast.
• The door requires effort to open.
• The width of the door opening is 78cm.
• Internally the door has a high visual contrast.
• The dimensions of the bathroom are 272cm (width) x 178cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
• The lateral transfer space is 109cm (from the side of the toilet pan).
• The toilet seat has a low visual contrast.
• There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a wall mounted towel dispenser available.
• The wash basin has a push tap.
• The toilet roll holder has a high visual contrast.
• The towel dispenser has a high visual contrast.
• Additional features include: a mirror, coat hooks and a shelf.
• The bathroom has no disposal facilities.
• The walls and floor have a high visual contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• The bathroom has a standard bath.
• The bath controls are push.

You are on Bathroom with Adaptations (Visitors - Shower and Toilet). Skip to the next section.

Bathroom with Adaptations (Visitors - Shower and Toilet)

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• Location and Access View
  • The bathroom surveyed is located to the right as you enter the Norbury House.
  • The distance from the Norbury House Main Entrance is 7m.
  • The most accessible route to the bathroom has step-free level access.
  • There is step-free level access into the bathroom.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 84cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the bathroom are 178cm (width) x 297cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 120cm (from the side of the toilet pan).
  • There is a wall sensor flush on the non-transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 82cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 82cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 136cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 135cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is no mirror.
  • There is no shelf.
  • The bathroom has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 170cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The bathroom has a shower with a step.
  • There is a fixed height shower head.
  • The shower controls are push.
  • There is no shower seat.