Access Guide
Overview (The Bridge)
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About
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- Services available in the venue include: an outpatient assessment facility.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Stafford train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors and narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (The Bridge)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located ahead and to the left as you enter the Bridge.
- The toilet with adaptations has no transfer space available.
- The female step-free standard toilet facilities are located to the left as you enter the Bridge.
- The shared step-free standard toilet facilities are located ahead and to the left as you enter the Bridge.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located ahead and to the left as you enter the Bridge, within the toilet with adaptations.
Parking (The Bridge Parking)
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Car Park
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- The car park is located in front of The Bridge.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 262cm (width) x 470cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 20m from The Bridge main entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
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Charges and Restrictions
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- This car park is for visitors, Blue Badge holders and permit holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
- All visitors and non-permit holders must register their vehicle on arrival.
- The parking touchscreen controls located within The Bridge are at a height of 99cm to 105cm. .
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (The Bridge Main Entrance)
- This entrance is located at the front of The Bridge.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy ramp at the entrance.
- The ramp bypasses the steps.
- There are 4 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- There is a bell at a height of 130cm.
- There is an intercom at a height of 143cm.
- The height of the hand sanitiser is 153cm.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a second single manual door.
- The second door opens away from you.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Getting Around (The Bridge)
- There is step-free level access throughout all areas.
- Access throughout may include manual doors and narrow aisles (less than 120cm).
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is background noise.
- Wayfinding signage is not provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Reception (The Bridge Reception)
- The reception is located to the right as you enter The Bridge.
- The distance from The Bridge main entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has windows and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: coffee tables.
Consultation / Medical Room (Family Therapy Suite)
- There is 1 consultation/medical room available.
- The room surveyed was; Family Therapy Suite.
- The room is located at the front of the main corridor, on the right.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests and armchairs.
- Furniture available in the room includes: tables and coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Room 6)
- There are 10 consultation/medical rooms available.
- The room surveyed was; Room 6.
- The room is located halfway along the main corridor, on the left.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests, armchairs and sofas.
- Furniture available in the room includes: tables and height adjustable tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Room 8 - Audiology)
- There is 1 consultation/medical room available.
- The room surveyed was; Room 8 - Audiology.
- The room is located towards the end of the main corridor, on the left.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Room 11)
- There are 10 consultation/medical rooms available.
- The room surveyed was; Room 11.
- The room is located at the end of the main corridor, on the left.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing at a fixed height.
- The length of the treatment table is 182cm.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: coffee tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Toilet with Adaptations (No Lateral Transfer)
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Location and Access
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- The toilet surveyed is located ahead and to the left as you enter The Bridge.
- The distance from The Bridge main entrance is 4m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The width of the door opening is 96cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 156cm (width) x 270cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a lever flush on the right as you face the toilet.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a low visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the right as you face the toilet.
- The dropdown rail has a low visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 86cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 92cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 124cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 97cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 81cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The wash basin to the right of the toilet is 82cm from the floor.
