Access Guide
Overview (Trust HQ)
-
About
View
- Services available in the venue include: Staff offices, Human Resources, the Performance Development Team, Infection Control, the Service Relations Department, Health Informatics, Occupational Health, Meeting Rooms and the Board Room.
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Stafford train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free access via ramp at the most accessible entrance.
- There are manual doors next to the Trust HQ entrance - automatic doors.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The ground floor and first floor can be accessed via a standard lift and stairs.
-
Getting Help and Assistance
View
- There is seating available.
- There is no hearing assistance system.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Trust HQ)
-
Toilet Facilities
View
- There are 2 toilets with adaptations.
- Toilets with adaptations are located along the ground floor corridor on the left side and in the centre of the first floor of the Trust HQ.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free standard toilet facilities are located along the corridor on the left side of the ground floor.
- The male and female step-free standard toilet facilities are located in the rear, left corner of the ground floor.
- The shared step-free standard toilet facilities are located in the centre of the first floor of the Trust HQ.
Parking (Trust HQ Accessible Parking)
-
Car Park
View
- The car park is located in front of the Trust HQ.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 231cm (width) x 480cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The nearest designated bay is 5m from the Trust HQ entrance - automatic door.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
-
Charges and Restrictions
View
- This car park is for visitors, Blue Badge holders and permit holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
- All visitors and non-permit holders must register their vehicle upon arrival.
- The parking touchscreen controls located within the Trust HQ are at a height of 129cm to 135cm.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Parking (Front Left Side Parking)
-
Car Park
View
- The car park is located on the left side of the front of the hospital grounds, besides entrance 1.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 229cm (width) x 455cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 25m from the Trust HQ entrance - automatic doors.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
-
Charges and Restrictions
View
- This car park is for visitors, Blue Badge holders and permit holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
- All visitors and non-permit holders must register their vehicle on arrival.
- The height of the touchscreen controls for parking registration within the Trust HQ is 129cm to 135cm.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Parking (Front Right Side Parking)
-
Car Park
View
- The car park is located on the right side of the front of St George's Hospital grounds, besides entrance 2.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
-
Charges and Restrictions
View
- This car park is for visitors and permit holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
- All visitors and non-permit holders must register their vehicle on arrival.
- The parking touchscreen controls located within the Trust HQ are at a height of 129cm to 135cm high.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance (Trust HQ Entrance - Automatic Doors)
- This entrance is located at the front of the Trust HQ building.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There is a key fob/card reader at a height of 114cm.
- There is a bell at a height of 92cm.
- The height of the hand sanitiser is 125cm.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 96cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a push pad or push button to exit at a height of 106cm.
- There is a second set of double manual doors.
- The locked door can be opened on request.
- The second set of doors open towards you.
- The width of the opening is 75cm.
- The second set of doors have a medium visual contrast.
- There is a push pad or push button to exit at a height of 113cm.
- There is step-free level access as you enter.
Getting Around (Trust HQ)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: armchairs.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Reception (Trust HQ Reception)
- The reception is located ahead as you enter the Trust HQ.
- The distance from the Trust HQ entrance - automatic doors is 6m.
- There is step-free level access to reception.
- The height of the reception desk is 113cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: sofas.
- Furniture available in this area includes: coffee tables.
Kitchen (Ground Floor)
- The kitchen is located along the corridor on the left side of the Trust HQ.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 75cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The work surface is 93cm from the floor.
- A lowered work surface is not available.
- Under counter cupboards are available.
- The sink is 95cm from the floor.
- A lowered sink is not available.
- The sink has a twist turn mixer tap.
- Facilities within the kitchen include a fridge, a microwave, a kettle and a toaster.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Ground Floor - Meeting Room)
- The room is located along the corridor on the left side of the Trust HQ.
- The distance from the Trust HQ entrance - automatic doors is 25m.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Ground Floor - Management Office No.2)
- The room is located along the corridor on the right side of the Trust HQ.
- The distance from the Trust HQ entrance - automatic doors is 50m.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and desks.
- The desks are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Ground Floor - Quiet Room)
- The room is located along the corridor on the left side of the Trust HQ.
- The distance from the Trust HQ entrance - automatic doors is 30m.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks and height adjustable desks.
- The desks are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located along the corridor on the left side of the Trust HQ.
- The distance from the Trust HQ entrance - automatic doors is 15m.
- The most accessible route to the toilet has step-free level access, manual doors and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 174cm (width) x 216cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 106cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 115cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 81cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 109cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 118cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin.
- There is one coat hook.
- The coat hook is 175cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Trust HQ Lift)
- The lift surveyed is located ahead as you enter the Trust HQ, on the right.
- The distance from the Trust HQ entrance - automatic doors is 7m.
- The most accessible route to the lift has step-free level access.
- The ground floor and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 104cm (width) x 137cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Main Stairs)
- The stairs surveyed are located along the corridor on the left side of the Trust HQ.
- There is a single manual door to access the stairwell.
- The ground floor and first floor can be accessed by these stairs.
- There are 18 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Rear Stairs)
- The stairs surveyed are located in the rear left corner of the Trust HQ.
- There is a single manual door to access the stairwell.
- The ground floor and first floor can be accessed by these stairs.
- There are 18 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Kitchen (First Floor - Relax Room)
- The kitchen is located along the left side corridor on the first floor of the Trust HQ.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 76cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The work surface is 90cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The sink is 93cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge, a dishwasher, a microwave and a toaster.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Seating available in the kitchen includes: chairs without armrests and high stools.
- Furniture available in the kitchen includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (First Floor - Connect A)
- The room is located along the left side corridor on the first floor of the Trust HQ.
- The distance from the Trust HQ lift is 25m.
- The most accessible route to the room has step-free level access, manual doors, doors permanently held open and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
