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Walton House - Crisis Care Suite

St George's Hospital, Corporation Street, Stafford, ST16 3SR

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Access Guide

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Overview (Walton House - Crisis Care Suite)

Toilet and Changing Facilities (Patients)

  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located within the bedrooms and assessment rooms.
    • Standard washroom facilities are located within the bedrooms and assessment rooms.

Parking (Brocton House, Chebsey House and Norbury House Parking)

  • Car Park View
    • The car park is located in front of Brocton House.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 233cm (width) x 474cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 250cm.
    • The nearest designated bay is 35m from the Brocton House entrance.
    • The most accessible route from the Blue Badge parking has a steep ramp or slope and uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
    • The nearest designated bay is 80m from the Chebsey House entrance.
    • The nearest designated bay is 60m from the Norbury House entrance.
  • Charges and Restrictions View
    • This car park is for staff, visitors, Blue Badge holders and permit holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Walton House - Crisis Care Suite Entrance)

  • This entrance is located at the front of Walton House.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There is an intercom at a height of 140cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 106cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 117cm.
  • There is a second single manual door.
  • The second door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 85cm.
  • The second door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 118cm.
  • There is step-free level access as you enter.

Getting Around (Walton House - Crisis Care Suite)

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Waiting Area)

  • Location and Access View
    • The waiting area is located ahead as you enter Walton House.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: armchairs, sofas and benches.
    • Some chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Kitchen (Crisis Assessment Lounge)

  • The kitchen is located ahead and to the right as you enter Walton House.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door requires effort to open.
  • The door opens outwards.
  • The width of the opening is 86cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The sink is 93cm from the floor.
  • A lowered sink is not available.
  • The sink has a twist/turn tap.
  • Facilities within the kitchen include a fridge.
  • Seating available in the kitchen includes: armchairs and sofas.
  • Furniture available in the kitchen includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Treatment Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Treatment Room.
  • The room is located along the corridor on the left side of Walton House.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 170cm.
  • Seating available in the room includes: chairs with armrests and height adjustable chairs.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Assessment 02)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Assessment 02.
  • The room is located along the corridor on the right side of Walton House.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Assessment 03)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Assessment 03.
  • The room is located along the corridor on the right side of Walton House.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: tables and coffee tables.
  • Some tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Bedroom and Ensuite with Adaptations (Bedroom 03)

  • Bedroom Access View
    • The bedroom surveyed is located along the corridor on the left side of Walton House.
    • The most accessible route to the bedroom has step-free level access and manual doors.
    • There is step-free level access into the bedroom.
    • There is pictorial, written text and numbered signage on or near the door.
    • There is a key pad at a height of 118cm.
    • The door opens inwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 83cm.
  • Bedroom Features View
    • The bedroom has a single bed.
    • The top of the mattress is 55cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
    • Some flooring is shiny.
    • The following is available in this bedroom: a chair without armrests, an armchair and a desk.
    • There is a push button emergency alarm.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens both ways and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening to the ensuite is 77cm.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 160cm (width) x 377cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a wall sensor flush on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the left as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is not a soap dispenser.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The ensuite has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 141cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The ensuite has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is a fixed height shower head.
    • The shower controls are push.
    • There is no shower seat.
    • There is a grab rail and a dropdown rail for the shower.
    • The shower grab rail has a high visual contrast.
    • The shower dropdown rail has a high visual contrast.
    • There is a push button emergency alarm for the shower.

Bathroom with Adaptations (Patients - Shower and Toilet)

  • Location and Access View
    • The bathroom surveyed is located within Assessment 03.
    • The most accessible route to the bathroom has step-free level access and manual doors.
    • There is step-free level access into the bathroom.
    • There is no signage on or near the door.
    • The door opens both ways and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 77cm.
    • The door has no lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 241cm (width) x 183cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a wall sensor flush on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the right as you face the toilet.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the left as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 99cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has no disposal facilities.
    • There are multiple coat hooks.
    • The coat hooks are 141cm and 183cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is a fixed height shower head.
    • The shower controls are push.
    • There is no shower seat.
    • There is a grab rail and a dropdown rail for the shower.
    • The shower grab rail has a high visual contrast.
    • The shower dropdown rail has a high visual contrast.
    • There is a push button emergency alarm for the shower.

Toilet with Adaptations (Visitors - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead and to the left as you enter Walton House, within the waiting area.
    • The distance from the Walton House - Crisis Care Suite Entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 168cm (width) x 238cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 100cm (from the side of the toilet pan).
    • There is a wall sensor flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 93cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 94cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 142cm and 182cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.