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Oak Ward (Caradoc Building) - Older Adults with Dementia 

The Redwoods Centre, Somerby Drive, Bicton Heath, SY3 8DS

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Access Guide

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Getting To (Oak Ward)

  • The most accessible route from the Redwoods Centre car park has slight ramps or slopes, uneven surfaces, bollards and a pedestrian crossing.
  • Access to Oak Ward is via the Caradoc Building entrance.
  • There is not a drop-off point at this entrance.
  • Oak Ward is located to the left as you enter the Caradoc Building.
  • Oak Ward is approximately 9m from the Caradoc Building entrance.
  • Enter via the Caradoc Building entrance.
  • Proceed ahead and turn left.
  • Oak ward is located ahead.
  • Internally the most accessible route has step-free level access.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer).

Parking (Redwoods Centre)

  • Car Park View
    • The car park is located in front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 481cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 128cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 12m from the Wenlock Building entrance.
    • The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and a pedestrian crossing.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors, Blue Badge holders and permit holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the building.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Caradoc Building)

  • This entrance is located at the front of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a key fob/card reader at a height of 118cm.
  • There is an intercom at a height of 113cm.
  • This is a video intercom.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 100cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 106cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception (Caradoc Building)

  • The reception is located to the right as you enter.
  • The distance from the Caradoc Building Entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 116cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 78cm.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 95cm to 107cm from the floor.
  • There is background noise in this area which varies depending on the time of day.
  • Some flooring is shiny.
  • Lighting levels vary due to the size of the space.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: armchairs.
  • Furniture available in this area includes: coffee tables.

Ward (Oak Ward)

  • Ward Information View
    • This is an elderly mental health ward.
    • This is a shared ward.
    • There are 16 side rooms available.
    • There are 16 beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is a key fob/card reader at a height of 110cm.
    • There is an intercom at a height of 113cm.
    • The height of the hand sanitiser is 136cm.
    • There are double manual doors with a high visual contrast.
    • The doors open away from you.
    • The doors require effort to open.
    • The width of the opening is 170cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area which varies depending on the time of day.
    • Wayfinding and dementia-friendly signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Reception / Nurses' Station View
    • The height of the desk is 106cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The desk has patterned/distracting backgrounds.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests and armchairs.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: toilets with adaptations.
    • The following facilities are available for visitors: toilets with adaptations.
  • Visiting Hours View
    • There are set visiting times for the ward.

Counter

  • The counter is located off the main walkway.
  • There is step-free level access to the counter.
  • The height of the counter is 105cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Some flooring is shiny.
  • Lighting levels vary due to the size of the space.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and armchairs.
  • Furniture available in this area includes: tables and coffee tables.

Room (Male Lounge)

  • The room is located off the left side corridor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is pictorial, written text and dementia friendly signage on or near the door.
  • There is step-free level access into the room.
  • There is a key fob/card reader at a height of 132cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 81cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs, sofas and stools.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm and a television with subtitles.
  • There is background noise in this room which varies depending on the time of day.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Transfer Both Sides)

  • Location and Access View
    • The toilet surveyed is located off the left side corridor.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 90cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 284cm (width) x 236cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 108cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 119cm (from the side of the toilet pan).
    • There is a wall sensor flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 83cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 100cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 145cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.