Access Guide
Getting To (Pine Ward)
- The most accessible route from the Redwoods Centre car park has slight ramps or slopes, uneven surfaces, bollards and a pedestrian crossing.
- Access to Pine Ward is via the Wrekin Building entrance.
- There is not a drop-off point at this entrance.
- Pine Ward is located ahead and to the left as you enter the Wrekin Building.
- Pine Ward is approximately 9m from the Wrekin Building entrance.
- Enter via the Wrekin Building entrance.
- Proceed ahead and turn left.
- Pine Ward is located ahead.
- Internally the most accessible route has step-free level access.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
Parking (Redwoods Centre)
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Car Park
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- The car park is located in front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 9 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 481cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 128cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 12m from the Wenlock Building entrance.
- The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and a pedestrian crossing.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors, Blue Badge holders and permit holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of the building.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Wrekin Building)
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a key fob/card reader at a height of 115cm.
- There is an intercom at a height of 113cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 96cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 105cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception (Wrekin Building)
- The reception is located to the right as you enter the Wrekin Building.
- The distance from the Wrekin Building entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 116cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Some flooring is shiny.
- Lighting levels vary due to the size of the space.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs and sofas.
Ward (Pine Ward)
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Ward Information
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- This is an acute mental health ward.
- This is a shared ward.
- There are 15 side rooms available.
- There are 15 beds in total on the ward.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- There is a key fob/card reader at a height of 108cm.
- There is an intercom at a height of 110cm.
- The height of the hand sanitiser is 136cm.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 170cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Signage is clearly visible with high contrasting colours.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests, armchairs and sofas.
- The following facilities are available for patients: washrooms.
Lounge
- The room is located at the end of the right side corridor.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 132cm.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests, armchairs and sofas.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm and a television with subtitles.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Counter
- The counter is located off the main walkway.
- There is step-free level access to the counter.
- The height of the counter is 104cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels vary due to the size of the space.
Bathroom with Adaptations (Assisted Bathroom)
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Location and Access
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- The bathroom surveyed is located off the left side corridor.
- The most accessible route to the bathroom has step-free level access and doors permanently held open.
- There is step-free level access into the bathroom.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 535cm (width) x 299cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 157cm (from the side of the toilet pan).
- The lateral transfer space on the right is 154cm (from the side of the toilet pan).
- There is a wall sensor flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a medium visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 110cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 111cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 107cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a full length mirror.
- There is no shelf.
- The bathroom has a sanitary bin, a pedal bin and a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The bathroom has a height adjustable bath.
- The bath controls are twist turn mixer.
- There is a detachable shower head.
