Access Guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in Milton Keynes.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Milton Keynes.
COVID-19 Information
- The information in this section was taken in February 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Opening Times (Box Office)
- Monday 10:00 - 18:00.
- Tuesday 10:00 - 18:00.
- Wednesday 10:00 - 18:00.
- Thursday 10:00 - 18:00.
- Friday 10:00 - 18:00.
- Saturday 10:00 - 18:00.
- Sunday Closed.
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Comments
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- The Box Office is open for 90 minutes before the start of a performance.
- On event days the box offices is open until 15 minutes after the last show commences.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 260cm x 750cm (8ft 6in x 24ft 7in).
- On street Blue Badge parking is located outside the venue.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- The main doors open automatically.
- The doors are single width.
- The door opening is 90cm (2ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are single width.
- The door opening is 90cm (2ft 11in) wide.
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Comments
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- The doors are push pad operated.
- These two sets of doors overcome two sets of manual double width 160cm heavy doors that open both ways.
Reception
- The reception desk is 5m (16ft 5in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are bright.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played depending on events.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are bright.
- The type of flooring in walkways and corridors is concrete.
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Comments
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- There are tours available around the theatre and backstage areas.
- The tours include a touch tour.
Theatre
- There are designated spaces for wheelchair users.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- This venue does provide audio described performances.
- There is a hearing assistance system.
- Staff are trained to use the hearing system.
- A deposit is not required for the sound enhancement system.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
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Comments
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- There is no charge for carers.
- There are two hearing loop systems available, an infrared headset and infrared hearing loop necklace.
- The theatre provides audio described, BSL and captioned performances. Please contact the venue for more information.
- There are flexible wheelchair spaces along row E 1-8 in the stalls.
- There is one medium step up to the seating on rows F and HH.
- There are designated space in the Circle Boxes 3 and 4 on both sides.
- There is level access to the standard seating on row A in the Circle.
- There is designated spaces on row DD of the Upper circle and level access to the standard seating on row A.
Restaurant Bar Internal (Garden Room)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 10m (10yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Pizzas and snacks.
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Comments
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- There are a number of bars located in the theatre.
- Both Circle Bars and the Foyer Bar have lowered sections at the counters.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located at the rear of the foyer.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3.
- The lift is 11m (12yd) from main entrance.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 140cm x 160cm (4ft 7in x 5ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Lift (Backstage - Tours)
- There is a lift for public use.
- The lift is a platform lift.
- Staff do need to be notified for use of the lift.
- The clear door width is 85cm (2ft 9in).
- The dimensions of the lift are 110cm x 146cm (3ft 7in x 4ft 9in).
- There are separate entry and exit doors in the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is bright.
Lift (Backstage - Tours)
- The lift is a standard lift.
- The floors which are accessible by this lift are B-G-1-2.
- The clear door width is 115cm (3ft 9in).
- The dimensions of the lift are 120cm x 240cm (3ft 11in x 7ft 10in).
- There are separate entry and exit doors in the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Accessible Toilet (Ground Floor)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- The accessible toilet is 10m (32ft 10in) from the main entrance.
- The accessible toilet is located at the rear of the foyer.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 165cm x 210cm (5ft 5in x 6ft 11in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 95cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
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Comments
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- There is a similar accessible toilet on the ground floor, with the lateral transfer space on the right.
- There is a similar accessible toilet on the first floor with the lateral transfer space on the left.
- There is a similar accessible toilet on the second floor backstage area with the lateral transfer space on the left.
Accessible Toilet (Third Floor - Upper Circle)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- The accessible toilet is 2m (6ft 7in) from the lift.
- The accessible toilet is located opposite the lift.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 200cm x 200cm (6ft 7in x 6ft 7in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 110cm (3ft 7in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
Standard Toilet(s)
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located throughout the building.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- Staff are not Text Relay aware.
- Plastic cups are available.
- Staff do receive disability awareness / equality training.