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Milton Keynes Theatre

500 Marlborough Gate, Milton Keynes, MK9 3NZ

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Milton Keynes.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Milton Keynes.

Opening Times (Box Office)

  • Monday 10:00 - 18:00..
  • Tuesday 10:00 - 18:00..
  • Wednesday 10:00 - 18:00..
  • Thursday 10:00 - 18:00..
  • Friday 10:00 - 18:00..
  • Saturday 10:00 - 18:00..
  • Sunday Closed.
  • Comments View
    • On event days the box offices is open until 15 minutes after the last show commences.
    • On Sundays the box office opens two hours before the performance..

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Milton Keynes Theatre.
    • The car park is located at the rear of the venue.
  • Blue Badge On Street Parking View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 260cm x 750cm (8ft 6in x 24ft 7in).
    • On street Blue Badge parking is located outside the venue.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 90cm (2ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 90cm (2ft 11in) wide.
  • Comments View
    • The doors are push pad operated.
    • These two sets of doors overcome two sets of manual double width 160cm heavy doors that open both ways.

Reception

  • The reception desk is 5m (16ft 5in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played depending on events.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • The type of flooring in walkways and corridors is concrete.
  • Comments View
    • There are tours available around the theatre and backstage areas.
    • The tours include a touch tour.

Theatre

  • There are designated spaces for wheelchair users.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • This venue does provide audio described performances.
  • There is a hearing assistance system.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • There is no charge for carers.
    • There are two hearing loop systems available, an infrared headset and infrared hearing loop necklace.
    • The theatre provides audio described, BSL and captioned performances. Please contact the venue for more information.
    • There are flexible wheelchair spaces along row E 1-8 in the stalls.
    • There is one medium step up to the seating on rows F and HH.
    • There are designated space in the Circle Boxes 3 and 4 on both sides.
    • There is level access to the standard seating on row A in the Circle.
    • There is designated spaces on row DD of the Upper circle and level access to the standard seating on row A.

Restaurant Bar Internal (Piano Bar)

  • The following information is for the bar.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 10m (32ft 10in) from the main entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is main meals and snacks.
  • Comments View
    • There are a number of bars located in the theatre. McCanns Bar, KPMG Bar and Business bars have lowered section at the counters.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • The lift is 11m (12yd) from main entrance.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 160cm (4ft 7in x 5ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Lift (Backstage - Tours)

  • There is a lift for public use.
  • The lift is a platform lift.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 110cm x 146cm (3ft 7in x 4ft 9in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Lift (Backstage - Tours)

  • The lift is a standard lift.
  • The floors which are accessible by this lift are B-G-1-2.
  • The clear door width is 115cm (3ft 9in).
  • The dimensions of the lift are 120cm x 240cm (3ft 11in x 7ft 10in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet (Ground Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • The accessible toilet is 10m (32ft 10in) from the main entrance.
    • The accessible toilet is located at the rear of the foyer.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 165cm x 210cm (5ft 5in x 6ft 11in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • There is a similar accessible toilet on the ground floor, with the lateral transfer space on the right.
    • There is a similar accessible toilet on the first floor with the lateral transfer space on the left.
    • There is a similar accessible toilet on the second floor backstage area with the lateral transfer space on the left.

Accessible Toilet (Third Floor - Upper Circle)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 2m (6ft 7in) from the lift.
    • The accessible toilet is located opposite the lift.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 200cm x 200cm (6ft 7in x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 110cm (3ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is generally on duty.
  • Staff are trained to BSL level 2.
  • Staff are not Text Relay aware.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.
  • Comments View
    • There are large print and audio screen brochures available upon request.