Access Guide
Getting To The Hospital
-
By Road
View
- The postcode for the sat nav is MK6 5LD. The hospital is located on Standing Way at the junction of H8 and V8 on the Milton Keynes grid system. The hospital is signposted from the M1, A5, A421, A422, and the City Centre.
- Patient and visitor parking is available across the site to minimise the distance required to reach intended destination. There are Blue Badge bays in each of the car parks. Parking for Blue Badge Holders is free.
-
By Bus
View
- The nearest bus stop is located on Standing Way approximately 0.2 miles away with services 5 and 6 Sapphire, 4 and 34 to Central Milton Keynes, Water Eaton and Wolverton.
- There is not an onsite bus stop.
-
By Train
View
- The nearest train station is Fenny Stratford, the hospital is 2.3 miles from the train station. The station is served by West Midlands Trains.
-
Useful Links
View
- Station facilities for Fenny Stratford.
- To view the web page described above click here (opens in new tab).
- Britannia bus service times and fares.
- To view the web page described above click here (opens in new tab).
- Link is for West Midlands Trains operators of services to Fenny Stratford.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on level 2 of the Yellow Zone, opposite the main reception.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 07773 577 923.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found by the main reception on level 2 of the Yellow Zone.
- Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
Hospital Parking (Car Park A)
-
Parking
View
- The hospital does have a dedicated car park.
- The car park is located at the right hand side of the hospital, in front of the Purple Zone and the Emergency Department.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- There is a touchscreen at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 260cm x 500cm (8ft 6in x 16ft 5in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Drop-off Point
View
- There is not a designated drop-off point.
-
Paying
View
- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the hospital building.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the hospital building.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
-
Access to the Hospital
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
-
Comments
View
- There is signage from the car park to the payment machine on the opposite side of Fleming Drive, between the 2 entrances to the Emergency Department.
- There is a zebra crossing to cross Fleming Drive.
- Some Blue Badge bays have a hatched zone around them, but there is not a hatched zone around all of the bays.
- Blue Badge bay parking tickets can be validated by scanning the Blue Badge code at the payment machine or at the barrier.
Opening Times (Milton Mouse Children's Unit)
- Monday 08:30 - 17:30.
- Tuesday 08:30 - 17:30.
- Wednesday 08:30 - 17:30.
- Thursday 08:30 - 17:30.
- Friday 08:30 - 17:30.
- Saturday Closed.
- Sunday Closed.
Outside Access (Milton Mouse Children's Unit)
-
Entrance Details
View
- This information is for the entrance located to the right side of the hospital, by the Emergency Department and Car Park A.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 165cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the door opening is 83cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
-
Comments
View
- This external entrance gives you access into the reception and waiting area of the Milton Mouse Children's Unit.
Reception (Milton Mouse Children's Unit)
-
Reception
View
- The reception point is located ahead as you enter the Milton Mouse Children's Unit.
- The reception point is approximately 6m (6yd 1ft) from the Milton Mouse Children's Unit entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is not sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Department / Service (Milton Mouse Children's Unit)
-
Department / Service Access
View
- Milton Mouse Children's Unit is located ahead as you enter the Milton Mouse Children's Unit and to the left of the reception.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width with an open extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 137cm.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 136cm (4ft 6in).
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is no clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does play background music.
- The lighting levels are moderate to good.
-
Department / Service Facilities
View
- This department/service has; a main reception, a waiting room/area and consultation rooms.
- There are 4 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located within the Emergency Department.
Consultation / Treatment Room (Room 4)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; 4.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Toilet with Adaptations (Department Corridor. Left Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located along the Milton Mouse Children's Unit department corridor.
- This accessible toilet is approximately 12m from the Milton Mouse Children's Unit entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 81cm (2ft 8in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
-
Toilet Features
View
- The dimensions of the accessible toilet are 145cm x 215cm (4ft 9in x 7ft 1in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 121cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 79cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 169cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a covered cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- The contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 107cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 148cm (4ft 10in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Toilet with Adaptations (Reception - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located to the right as you enter the Milton Mouse Children's Unit.
- This accessible toilet is approximately 1m from the Milton Mouse Children's Unit entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 80cm (2ft 7in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
-
Toilet Features
View
- The dimensions of the accessible toilet are 144cm x 220cm (4ft 9in x 7ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 121cm from floor level.
- The lighting levels are low to moderate.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 76cm.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 170cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a covered cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 98cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 69cm (2ft 3in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 104cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 143cm (4ft 8in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
-
Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 94cm.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Car Parks A to D link (new tab) - click here.