You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The postcode for the sat nav is MK6 5LD. The hospital is located on Standing Way at the junction of H8 and V8 on the Milton Keynes grid system. The hospital is signposted from the M1, A5, A421, A422, and the City Centre.
  • Patient and visitor parking is available across the site to minimise the distance required to reach intended destination. There are Blue Badge bays in each of the car parks. Parking for Blue Badge Holders is free.
• By Bus View
  • The nearest bus stop is located on Standing Way approximately 0.2 miles away with services 5 and 6 Sapphire, 4 and 34 to Central Milton Keynes, Water Eaton and Wolverton.
  • There is not an onsite bus stop.
• By Train View
  • The nearest train station is Fenny Stratford, the hospital is 2.3 miles from the train station. The station is served by West Midlands Trains.
• Useful Links View
  • Station facilities for Fenny Stratford.
  • To view the web page described above click here (opens in new tab).
  • Britannia bus service times and fares.
  • To view the web page described above click here (opens in new tab).
  • Link is for West Midlands Trains operators of services to Fenny Stratford.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on level 2 of the Yellow Zone, opposite the main reception.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 07773 577 923.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found by the main reception on level 2 of the Yellow Zone.
• Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.

You are on Hospital Parking (Multi Storey Car Park D). Skip to the next section.

Hospital Parking (Multi Storey Car Park D)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 475cm (8ft x 15ft 7in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
  • Payment signs are located next to the pedestrian entrance to the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Hospital Main Entrance.
• Comments View
  • Levels three and four of the Car Park are reserved for staff parking only.
  • Blue Badge bay parking tickets can be validated by scanning the Blue Badge code at the payment machine or at the barrier.

You are on Drop Off Point. Skip to the next section.

Drop Off Point

• There is a drop off point located directly in front of main entrance.
• There are tactile drop kerbs between the bays and the main entrance.
• There are six bays available.
• There is a zebra crossing from four of the bays to the entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 136cm (4ft 6in).
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 108cm (3ft 7in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.
• Comments View
  • There is a ramp with a very easy incline leading to the entrance.
  • The ramp has hand rails on both sides.

You are on Approach (to Eaglestone Courtyard). Skip to the next section.

Approach (to Eaglestone Courtyard)

• The surface of the approach is tarmac.

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• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
• Comments View
  • The ramp/slope is approximately 85 meters long and has no level resting areas.

You are on Outside Access (Purple Zone - Level 1 Entrance). Skip to the next section.

Outside Access (Purple Zone - Level 1 Entrance)

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• Entrance Details View
  • This information is for the entrance located to the left side of the hospital, off of the Eaglestone Courtyard.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 142cm (4ft 8in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The width of the door opening is 147cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building via lift(s).
• Circulation View
  • There are not doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in corridors.
  • Seating is provided in some corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage includes some pictograms.
  • Dementia friendly signage is not provided.
  • The hospital uses colour coding to distinguish different areas. There is coloured way finding signage to assist people. The Yellow Zone gives access to the Purple Zone. The Purple Zone gives access to the Green Zone, Blue Zone and Orange Zone.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.

You are on Amenities. Skip to the next section.

Amenities

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• Shops and Services View
  • The shops/services available include; a pharmacy, a convenience store, a hair salon and a coffee shop.
  • The pharmacy is located in the Yellow Zone. Other facilities are available in the Yellow Zone and Blue Zone.
• ATM Machines View
  • There is an/are ATM machine(s) available.
  • The ATM Machine(s) is/are located outside of Subway on level 2 of the Yellow Zone and on level 2 of the Blue Zone outside of the Eaglestone Restaurant.
  • A low level ATM machine is not available.
• Pay Phones and Charging Points View
  • Pay phones are not available.
• Public WiFi View
  • Free public WiFi is available.
  • The free public WiFi is called MKHospital_Public. The WiFi works in all areas of the hospital.
• TV Pre-Payment Machines View
  • There are no TV pre-pay machines for patients.

You are on Other Floors (Purple Zone). Skip to the next section.

Other Floors (Purple Zone)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Lift (Purple Zone). Skip to the next section.

Lift (Purple Zone)

• There is a lift for public use.
• The lift is located along the corridor of the Purple Zone.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 200m (218yd 2ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1 and 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• Controls are within 124cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 128cm.
• The dimensions of the lift are 158cm x 268cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• Controls are within 72cm to 78cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There are additional controls that are within 130cm to 148cm from the floor.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.
• The nearest accessible toilet(s) is/are located on level 2 of the Yellow Zone.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.
• The nearest standard toilet(s) is/are located on level 2 of the Yellow Zone.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Car Parks A to D link (new tab) - click here.