You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The postcode for the sat nav is MK6 5LD. The hospital is located on Standing Way at the junction of H8 and V8 on the Milton Keynes grid system. The hospital is signposted from the M1, A5, A421, A422, and the City Centre.
  • Patient and visitor parking is available across the site to minimise the distance required to reach intended destination. There are Blue Badge bays in each of the car parks. Parking for Blue Badge Holders is free.
• By Bus View
  • The nearest bus stop is located on Standing Way approximately 0.2 miles away with services 5 and 6 Sapphire, 4 and 34 to Central Milton Keynes, Water Eaton and Wolverton.
  • There is not an onsite bus stop.
• By Train View
  • The nearest train station is Fenny Stratford, the hospital is 2.3 miles from the train station. The station is served by West Midlands Trains.
• Useful Links View
  • Station facilities for Fenny Stratford.
  • To view the web page described above click here (opens in new tab).
  • Britannia bus service times and fares.
  • To view the web page described above click here (opens in new tab).
  • Link is for West Midlands Trains operators of services to Fenny Stratford.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on level 2 of the Yellow Zone, opposite the main reception.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 07773 577 923.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found by the main reception on level 2 of the Yellow Zone.
• Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.

You are on Hospital Parking (Car Park B). Skip to the next section.

Hospital Parking (Car Park B)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the rear left of the hospital, outside the Blue Zone.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 500cm (8ft 2in x 16ft 5in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the right of the Cancer Centre Main Entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the hospital building.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the exit barriers.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the Ward 16 entrance.
• Comments View
  • Blue Badge bay parking tickets can be validated by scanning the Blue Badge code at the payment machine or at the barrier.

You are on Hospital Parking (Car Park C). Skip to the next section.

Hospital Parking (Car Park C)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the front left of the hospital, at the side of the Orange Zone / Treatment Centre.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located opposite the blue badge bays.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 95m (103yd 2ft) from the hospital main entrance.
• Comments View
  • Blue Badge bay parking tickets can be validated by scanning the Blue Badge code at the payment machine or at the barrier.

You are on Hospital Parking (Multi Storey Car Park D). Skip to the next section.

Hospital Parking (Multi Storey Car Park D)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 475cm (8ft x 15ft 7in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
  • Payment signs are located next to the pedestrian entrance to the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Hospital Main Entrance.
• Comments View
  • Levels three and four of the Car Park are reserved for staff parking only.
  • Blue Badge bay parking tickets can be validated by scanning the Blue Badge code at the payment machine or at the barrier.

You are on Drop Off Point. Skip to the next section.

Drop Off Point

• There is a drop off point located directly in front of main entrance.
• There are tactile drop kerbs between the bays and the main entrance.
• There are six bays available.
• There is a zebra crossing from four of the bays to the entrance.

You are on Getting To (Eaglestone Restaurant). Skip to the next section.

Getting To (Eaglestone Restaurant)

• The Eaglestone Restaurant is/are located on Level 1 of the Blue Zone, at the end of the corridor as you enter the hospital via the Ward 16 Entrance.
• Access to the Eaglestone Restaurant is via the Ward 16 Entrance - Level 1.
• Enter the hospital via the Ward 16 entrance and go along the corridor to the right.
  Continue along this corridor, following it around each corner until you reach the very end of the corridor.
  The entrance to the Eaglestone Restaurant is on the left.
• There is step free access to the Eaglestone Restaurant.
• The Eaglestone Restaurant is approximately 95m from the Ward 16 Entrance - Level 1.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Ward 16 Entrance - Level 1). Skip to the next section.

Outside Access (Ward 16 Entrance - Level 1)

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• Entrance Details View
  • This information is for the entrance located to the rear right of the hospital next to Car Park B.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 139cm.
  • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Comments View
  • This entrance gives access to level 1 of the Blue Zone.

You are on Opening Times (Eaglestone Restaurant). Skip to the next section.

Opening Times (Eaglestone Restaurant)

• Monday 09:00 - 20:00.
• Tuesday 09:00 - 20:00.
• Wednesday 09:00 - 20:00.
• Thursday 09:00 - 20:00.
• Friday 09:00 - 20:00.
• Saturday 09:00 - 20:00.
• Sunday 09:00 - 20:00.

You are on Entrance (Eaglestone Restaurant Entrance). Skip to the next section.

Entrance (Eaglestone Restaurant Entrance)

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• Entrance Details View
  • This information is for the entrance located on the left side of the Blue Zone corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 134cm (4ft 5in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 160cm.

You are on Entrance (MK Friends Entrance). Skip to the next section.

Entrance (MK Friends Entrance)

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• Entrance Details View
  • This information is for the entrance located in front and to the right as you enter the Eaglestone Restaurant.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • There are no doors at this entrance.
  • The width of the door opening is 151cm.

You are on Eating and Drinking (Eaglestone Restaurant). Skip to the next section.

Eating and Drinking (Eaglestone Restaurant)

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• Location and Access View
  • The following information is for the restaurant.
  • The restaurant is located on Level 1 of the Blue Zone.
  • There is step-free access to the restaurant.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus and picture wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is located at the payment counter.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 15/11/2022.
  • The hearing assistance system was not fully functional at the time of testing.
• Service Counter(s) View
  • The height of the counter is 90cm.
• Payment Counter View
  • The height of the counter is 90cm.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The distance between the floor and the underside of the lowest dining table is 72cm.
  • The distance between the floor and the underside of the highest dining table is 73cm.
  • The standard height for the underside of dining tables is 76cm.
  • The surface height of the lowest table is 75cm.
  • The surface height of the highest table is 76cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is vinyl.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.

You are on Eating and Drinking (Costa Counter). Skip to the next section.

Eating and Drinking (Costa Counter)

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• Location and Access View
  • The following information is for the café.
  • The café is located on the left side of the Eaglestone Restaurant.
  • There is step-free access to the café.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus and picture wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 100cm.
  • The height of the lowered section at the counter is 90cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • The seating area in the Eaglestone Restaurant is shared with the Costa counter.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on level 1 and 2 of the Blue Zone.
• Female and male standard toilet facilities are located on level 1 and 2 of the Blue Zone.
• Parent and baby changing facilities are located within the accessible toilets.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• MK Friends link (new tab) - click here.
• Blue Zone link (new tab) - click here.
• Car Parks A to D link (new tab) - click here.