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Neonatal Unit

Milton Keynes University Hospital, Standing Way, Eaglestone, Milton Keynes, MK6 5LD

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Access Guide

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Getting To (Neonatal Unit)

  • This route starts at Multi Storey Car Park D.
  • The most accessible route from here has step-free access via ramp.
  • The ramp has a steep gradient.
  • This route also has uneven surfaces, bollards and a dropped kerb with tactile paving.
  • View further information about parking at the hospital (opens new tab).
  • Access to this ward is via the Main Entrance.
  • There is a drop-off point at this entrance.
  • This ward is located on level 2 of the Green Zone.
  • The ward is approximately 200m from the Main Entrance.
  • Enter the hospital via the Main Entrance and turn left.
  • Proceed to the end of foyer and turn right.
  • Follow the main hospital corridor, going up the ramps and entering the Purple Zone.
  • Continue straight ahead, through the Purple Zone and enter the Green Zone.
  • Once you enter the Green Zone the entrance to the Neonatal Unit is located ahead and to the right.
  • This route to the ward has slight ramps.
  • Doors are held open along this route.
  • Some flooring is shiny along this route.
  • There are resting areas along this route to the ward.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: accessible toilet (with left hand transfer) and standard toilets.
  • View information on getting to and around the hospital (opens new tab).

Hospital Parking (Multi Storey Car Park D)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 475cm (8ft x 15ft 7in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
    • Payment signs are located next to the pedestrian entrance to the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Hospital Main Entrance.
  • Comments View
    • Levels three and four of the Car Park are reserved for staff parking only.
    • Blue Badge bay parking tickets can be validated by scanning the Blue Badge code at the payment machine or at the barrier.
    • There are 2 electric vehicle charging bays on level 1 and 2 on level 2.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 136cm (4ft 6in).
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 108cm (3ft 7in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
  • Comments View
    • There is a ramp with a very easy incline leading to the entrance.
    • The ramp has hand rails on both sides.

Ward (Neonatal Unit)

  • Ward Information View
    • This is a shared ward.
    • The ward includes side rooms and bays.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 149cm.
    • There are double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • The width of the opening is 158cm.
    • The doors have a high colour contrast.
    • There is a second set of double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • The width of the opening is 154cm.
    • The doors have a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout.
    • There is a manual door along one of the circulation routes.
    • Access throughout may include moveable physical obstructions.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • The flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Reception / Nurses' Station View
    • The height of the reception desk is 119cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 72cm.
    • The reception has windows which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs without armrests.
    • There is not a hearing assistance system.
    • There is a relatives' room for the ward.
  • Visiting Hours View

Toilet and Changing Facilities (Neonatal Unit - Parents)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located at the end of the corridor on the right side of the unit.
    • The toilet with adaptations has a left hand transfer space.
  • Washroom and Shower Facilities View
    • Standard washroom facilities are located at the end of the corridor on the right side of the unit.

Kitchen (Family Room)

  • The kitchen is located at the end of the corridor ahead as you enter the unit, on the right.
  • There is step-free level access into the kitchen.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 86cm.
  • The door has a high colour contrast.
  • There is room for a wheelchair user to manoeuvre.
  • The walls and floor have a high colour contrast.
  • The work surface is 92cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The sink is 93cm from the floor.
  • A lowered sink is available.
  • The lowered sink has a knee recess.
  • The lowered sink is 88cm from the floor.
  • The sink has lever mixer taps.
  • Seating available in the kitchen includes: chairs without armrests and sofas.
  • Furniture available in the kitchen includes: tables and coffee tables.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • Facilities within the kitchen include a fridge, a dishwasher, a microwave, a kettle and a toaster.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Bathroom (Parents Shower Room)

  • The bathroom surveyed is located at the end of the corridor on the right side of the unit.
  • The distance from the Neonatal Unit entrance is 35m.
  • The most accessible route to the bathroom room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is step-free level access into the bathroom.
  • The door opens inwards and has a low colour contrast.
  • The door is easy to open.
  • The width of the opening is 76cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 157cm (width) x 216cm (depth).
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a high colour contrast.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a low colour contrast.
    • There is not a hand dryer.
    • The wash basin has a sensor tap.
    • The bathroom has a clinical waste bin.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The ensuite has a shower with a step.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.

Toilet with Adaptations (Parents Toilet - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located at the end of the corridor on the right side of the unit.
    • The distance from the Neonatal Unit entrance is 35m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 215cm (width) x 186cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 148cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 106cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 118cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 114cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a clinical waste bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 94cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.