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Phlebotomy Suite

Milton Keynes University Hospital, Standing Way, Milton Keynes, Buckinghamshire, MK6 5LD

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Access Guide

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Getting To The Hospital

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on level 2 of the Yellow Zone, opposite the main reception.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 07773 577 923.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found by the main reception on level 2 of the Yellow Zone.
  • Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.

Hospital Parking (Car Park B)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the rear left of the hospital, outside the Blue Zone.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 233cm x 493cm (7ft 8in x 16ft 2in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the hospital building.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the exit barriers.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the Ward 16 entrance.
  • Comments View
    • Blue Badge bay parking tickets can be validated by scanning the Blue Badge code at the payment machine or at the barrier.

Getting To (Phlebotomy)

  • The Phlebotomy Suite is/are located on Level 2 of the Cancer Centre.
  • Access to the Phlebotomy Suite is via the Cancer Centre entrance.
  • Enter via the Cancer Centre entrance. Head along the corridor towards Outpatients. At the end of the corridor turn right. The Phlebotomy Suite will be on the right.
  • There is step free access to the Phlebotomy Suite.
  • The Phlebotomy Suite is approximately 25m from the Cancer Centre entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Cancer Centre Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the Cancer Centre.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 136cm (4ft 6in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 105cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 106cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Department / Service (Phlebotomy)

  • Department / Service Access View
    • The Phlebotomy Suite is located on Level 2 of the Cancer Centre.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 88cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a consultation room and a treatment room.
    • There are 1 consultation/treatment rooms in this department/service.
    • A hearing assistance system can be brought in from another department/service.
    • The type of system is a portable loop.
    • Staff are not trained to use the system.
    • The hearing assistance system was not tested at the time of the survey.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on Level 2 of the Cancer Centre.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located on Level 2 of the Cancer Centre.

Consultation / Treatment Room

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Phlebotomy Suite.
  • There is level access to the consultation / treatment room.
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on level 2 and 3 of the Cancer Centre.
  • Shared standard toilet facilities are located on level 2 of the Cancer Centre.

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