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Subway

Milton Keynes University Hospital, Standing Way, Milton Keynes, Buckinghamshire, MK6 5LD

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Access Guide

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Getting To The Hospital

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on level 2 of the Yellow Zone, opposite the main reception.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 07773 577 923.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found by the main reception on level 2 of the Yellow Zone.
  • Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.

Hospital Parking (Multi Storey Car Park D)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 475cm (8ft x 15ft 7in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
    • Payment signs are located next to the pedestrian entrance to the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Hospital Main Entrance.
  • Comments View
    • Levels three and four of the Car Park are reserved for staff parking only.
    • Blue Badge bay parking tickets can be validated by scanning the Blue Badge code at the payment machine or at the barrier.

Drop Off Point

  • There is a drop off point located directly in front of main entrance.
  • There are tactile drop kerbs between the bays and the main entrance.
  • There are six bays available.
  • There is a zebra crossing from four of the bays to the entrance.

Getting To (Subway)

  • Subway is/are located Level 2 of Yellow Zone.
  • Access to Subway is via the hospital main entrance.
  • Enter the hospital via the main entrance and the Subway is to the right.
  • There is step free access to Subway.
  • Subway is approximately 5m from the hospital main entrance.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 136cm (4ft 6in).
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 108cm (3ft 7in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
  • Comments View
    • There is a ramp with a very easy incline leading to the entrance.
    • The ramp has hand rails on both sides.

Opening Times

  • Monday 08:00 - 14:00.
  • Tuesday 08:00 - 14:00.
  • Wednesday 08:00 - 14:00.
  • Thursday 08:00 - 14:00.
  • Friday 08:00 - 14:00.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking

  • Location and Access View
    • The following information is for the restaurant.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 87cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is tiles.
  • Self-Service Counter(s) View
    • The height of the counter is 93cm.
    • The type of flooring in this area is tiles.
    • The height of the top of the touch screen for the drink machine is 150cm.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 74cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on level 2 of the Yellow Zone.
  • Female and male standard toilet facilities are located on level 2 of the Yellow Zone and outside of Ward 14 on level 3.
  • Parent and baby changing facilities are located within the standard toilets on level 2 of the Yellow Zone.

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