You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The postcode for the sat nav is MK6 5LD. The hospital is located on Standing Way at the junction of H8 and V8 on the Milton Keynes grid system. The hospital is signposted from the M1, A5, A421, A422, and the City Centre.
  • Patient and visitor parking is available across the site to minimise the distance required to reach intended destination. There are Blue Badge bays in each of the car parks. Parking for Blue Badge Holders is free.
• By Bus View
  • The nearest bus stop is located on Standing Way approximately 0.2 miles away with services 5 and 6 Sapphire, 4 and 34 to Central Milton Keynes, Water Eaton and Wolverton.
  • There is not an onsite bus stop.
• By Train View
  • The nearest train station is Fenny Stratford, the hospital is 2.3 miles from the train station. The station is served by West Midlands Trains.
• Useful Links View
  • Station facilities for Fenny Stratford.
  • To view the web page described above click here (opens in new tab).
  • Britannia bus service times and fares.
  • To view the web page described above click here (opens in new tab).
  • Link is for West Midlands Trains operators of services to Fenny Stratford.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on level 2 of the Yellow Zone, opposite the main reception.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 07773 577 923.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found by the main reception on level 2 of the Yellow Zone.
• Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.

You are on Hospital Parking (Multi Storey Car Park D). Skip to the next section.

Hospital Parking (Multi Storey Car Park D)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 475cm (8ft x 15ft 7in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
  • Payment signs are located next to the pedestrian entrance to the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Hospital Main Entrance.
• Comments View
  • Levels three and four of the Car Park are reserved for staff parking only.
  • Blue Badge bay parking tickets can be validated by scanning the Blue Badge code at the payment machine or at the barrier.
  • There are 2 electric vehicle charging bays on level 1 and 2 on level 2.

You are on Drop Off Point. Skip to the next section.

Drop Off Point

• There is a drop off point located directly in front of main entrance.
• There are tactile drop kerbs between the bays and the main entrance.
• There are six bays available.
• There is a zebra crossing from four of the bays to the entrance.
• The bollards beyond the zebra crossing have a minimum width of 135cm.

You are on Getting To (Therapy Outpatients). Skip to the next section.

Getting To (Therapy Outpatients)

• Therapy Outpatients is/are located on Level 2 of the Yellow Zone.
• Access to Therapy Outpatients is via the hospital main entrance.
• Enter the hospital via the hospital main entrance and turn left. Proceed along the corridor and passed Costa Coffee on the left. Turn right, enter the corridor and the department will be on the right-hand side.
• There is step free access to Therapy Outpatients.
• Therapy Outpatients is approximately 23m from the hospital main entrance.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 136cm (4ft 6in).
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 108cm (3ft 7in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.
• Comments View
  • There is a ramp with a very easy incline leading to the entrance.
  • The ramp has hand rails on both sides.

You are on Opening Times. Skip to the next section.

Opening Times

• Access is by appointment only.

You are on Department / Service (Therapy Outpatients). Skip to the next section.

Department / Service (Therapy Outpatients)

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• Department / Service Access View
  • Therapy Outpatients is located on Level 2 of the Yellow Zone.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) automatically (away from you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 158cm.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are moderate to good.
• Department / Service Facilities View
  • This department/service has; a main reception and consultation rooms.
  • There are 9 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available from another department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located in the hospital main entrance foyer.
  • There are not standard toilet facilities within this department/service.
  • Standard toilet facilities are located in the hospital main entrance foyer.
• Comments View
  • The doors to access the department are operated by hand sensor pads.
  • The height of the entry pad is 105cm.
  • The height of the exit pad is 75cm.

You are on Reception (Therapy Outpatients). Skip to the next section.

Reception (Therapy Outpatients)

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• Reception View
  • The reception point is located straight ahead as you enter the department.
  • The reception point is approximately 4m (4yd 1ft) from the department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Entrance (Hand Therapy Unit). Skip to the next section.

Entrance (Hand Therapy Unit)

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• Entrance Details View
  • This information is for the entrance located to the left of the reception.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 150cm.
• Comments View
  • At the time of survey (April 2022) one door was permanently held open.
  • This entrance gives access to the third Therapy Room, the Hand Therapy Unit and the Splint Room.

You are on Consultation / Treatment Room (Therapy Room). Skip to the next section.

Consultation / Treatment Room (Therapy Room)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Therapy Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 89cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Hand Therapy Unit). Skip to the next section.

Consultation / Treatment Room (Hand Therapy Unit)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Hand Therapy Unit.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) may be difficult to open.
• The width of the door opening is 83cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Splint Room). Skip to the next section.

Consultation / Treatment Room (Splint Room)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Splint Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 74cm (2ft 5in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

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• Comments View
  • This room is accessed via the Hand Therapy Unit room.

You are on Entrance (Physiotherapy Outpatient Cubicles, Consultation Rooms and Gymnasium). Skip to the next section.

Entrance (Physiotherapy Outpatient Cubicles, Consultation Rooms and Gymnasium)

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• Entrance Details View
  • This information is for the entrance located directly opposite the Therapy Outpatients entrance.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 126cm (4ft 2in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 88cm.
• Comments View
  • This entrance gives access to the Physiotherapy Outpatient Cubicles, Physiotherapy Clinic Room and the Gymnasium.

You are on Consultation / Treatment Room (Physiotherapy Outpatients Cubicles). Skip to the next section.

Consultation / Treatment Room (Physiotherapy Outpatients Cubicles)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Physiotherapy Outpatients Cubicles.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

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• Comments View
  • The two physiotherapy consultation rooms are accessed via this room.
  • The gym can also be accessed via this room.

You are on Consultation / Treatment Room (Physiotherapy Clinic Room). Skip to the next section.

Consultation / Treatment Room (Physiotherapy Clinic Room)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

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• Comments View
  • There is a similar room next to this one.

You are on Consultation / Treatment Room (Gymnasium). Skip to the next section.

Consultation / Treatment Room (Gymnasium)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Gymnasium.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 79cm (2ft 7in).
• The type of flooring is wood.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

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• Comments View
  • There is another door to access the gymnasium.
  • It is a manual, single, easy to open door that pulls towards you as shown in photograph 7.
  • This entrance is 76cm wide.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on level 2 of the Yellow Zone.
• Female and male standard toilet facilities are located on level 2 of the Yellow Zone and outside of Ward 14 on level 3.
• Parent and baby changing facilities are located within the standard toilets on level 2 of the Yellow Zone.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Yellow Zone - Building Guide link (new tab) - click here.
• Car Parks A to D link (new tab) - click here.