Access Guide
Getting To The Hospital
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By Road
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- The postcode for the sat nav is MK6 5LD. The hospital is located on Standing Way at the junction of H8 and V8 on the Milton Keynes grid system. The hospital is signposted from the M1, A5, A421, A422, and the City Centre.
- Patient and visitor parking is available across the site to minimise the distance required to reach intended destination. There are Blue Badge bays in each of the car parks. Parking for Blue Badge Holders is free.
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By Bus
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- The nearest bus stop is located on Standing Way approximately 0.2 miles away with services 5 and 6 Sapphire, 4 and 34 to Central Milton Keynes, Water Eaton and Wolverton.
- There is not an onsite bus stop.
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By Train
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- The nearest train station is Fenny Stratford, the hospital is 2.3 miles from the train station. The station is served by West Midlands Trains.
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Useful Links
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- Station facilities for Fenny Stratford.
- To view the web page described above click here (opens in new tab).
- Britannia bus service times and fares.
- To view the web page described above click here (opens in new tab).
- Link is for West Midlands Trains operators of services to Fenny Stratford.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on level 2 of the Yellow Zone, opposite the main reception.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 07773 577 923.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found by the main reception on level 2 of the Yellow Zone.
- Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
Hospital Parking (Multi Storey Car Park D)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the front of the hospital.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 210cm (6ft 11in).
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 475cm (8ft x 15ft 7in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park, at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
- Payment signs are located next to the pedestrian entrance to the car park.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- There is not a payment machine at a convenient height for wheelchair users.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Hospital Main Entrance.
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Comments
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- Levels three and four of the Car Park are reserved for staff parking only.
- Blue Badge bay parking tickets can be validated by scanning the Blue Badge code at the payment machine or at the barrier.
- There are 2 electric vehicle charging bays on level 1 and 2 on level 2.
Drop Off Point
- There is a drop off point located directly in front of main entrance.
- There are tactile drop kerbs between the bays and the main entrance.
- There are six bays available.
- There is a zebra crossing from four of the bays to the entrance.
- The bollards beyond the zebra crossing have a minimum width of 135cm.
Getting To (Ultrasound)
- Ultrasound is/are located on Level 2 of the Yellow Zone.
- Access to Ultrasound is via the hospital main entrance.
- Enter the hospital via the hospital main entrance and turn left. Proceed along the corridor and passed Costa Coffee on the left. Turn right and proceed along the corridor passing the Therapies Department and take the first right turn. Proceed along the corridor and the department will be on the right-hand side.
- There is step free access to Ultrasound.
- Ultrasound is approximately 61m from the hospital main entrance.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 136cm (4ft 6in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 108cm (3ft 7in).
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 180cm.
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Comments
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- There is a ramp with a very easy incline leading to the entrance.
- The ramp has hand rails on both sides.
Opening Times
- Monday 08:00 - 17:00.
- Tuesday 08:00 - 17:00.
- Wednesday 08:00 - 17:00.
- Thursday 08:00 - 17:00.
- Friday 08:00 - 17:00.
- Saturday 08:00 - 17:00.
- Sunday 08:00 - 17:00.
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Comments
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- Opening hours may be extended if there are evening clinics.
Department / Service (Ultrasound)
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Department / Service Access
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- Ultrasound is located on Level 2 of the Yellow Zone.
- There is not a/are not door(s) leading into the department/service.
- There is level access throughout the department/service.
- There is no clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, consultation rooms, ambulant toilet facilities for everyone and standard toilet facilities.
- There are 4 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located in the hospital main entrance foyer.
- There are standard toilet facilities within this department/service.
Reception (Ultrasound Reception)
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Reception
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- The reception point is located on level 2 of the Yellow Zone.
- Clear signage for the reception area/desk is visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Blood Room)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Blood Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 84cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- All chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- All chairs have armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Imaging Room (Small Ultrasound)
- This section describes the ultrasound room Room(s), located on the right hand side of the ultrasound department corridor.
- There is / are 3 Ultrasound Room(s) available.
- The name / number of the room surveyed was; 002-02-2744.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The changing room is approximately 5m from the reception.
- The door opens inwards.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are easy to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 83cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is no hoist available.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are moderate to good.
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Comments
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- There are additional ultrasound rooms located in other departments which may be used depending on the nature of the visit. There are two ultrasound rooms in the X-Ray/Fracture Clinic, one in the Outpatients Overflow Department and two in the Antenatal Department.
Imaging Room (Large Ultrasound)
- This section describes the Ultrasound Room(s), located on the right at the end of the Ultrasound Department corridor.
- There is / are 4 Ultrasound Room(s) available.
- The name / number of the room surveyed was; 002-02-2746.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The changing room is approximately 9m from the reception.
- The door opens inwards.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are easy to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 84cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is no hoist available.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are moderate to good.
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Comments
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- There are additional ultrasound rooms located in other departments which may be used depending on the nature of the visit. There are two ultrasound rooms in the X-Ray/Fracture Clinic, one in the Outpatients Overflow Department and two in the Antenatal Department.
Day Room / Lounge Area (Quiet Room)
- There is a day room/lounge area.
- The day room/lounge area is approximately 11m from the Ultrasound reception.
- There is level access into the day room/lounge area.
- The day room/lounge area is always open.
- There is a/are door(s) into the day room/lounge area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 75cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to manoeuvre.
- There are sofas and also a mixture of single seats with and without armrests.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- The distance between the floor and the lowest table is 59cm (1ft 11in).
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- There is not a television.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located to the left of the reception.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 2m from the Ultrasound Department Reception.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- Toilet seats do not have a high visual contrast.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
- The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is low.
- The ambulant toilet does not have vertical wall mounted grab rails.
- The height of the wash basin(s) is 76cm.
- The wash basin(s) tap type is lever.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are moderate to good.
- There is another standard toilet to the left of the waiting area. At the time of survey (April 2022) this toilet was out of use.
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Baby Changing Facilities
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- Baby change facilities are available in the shared toilets.
- There is a flip down baby change table available.
- The height of the baby change table is 96cm.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on level 2 of the Yellow Zone.
- Female and male standard toilet facilities are located on level 2 of the Yellow Zone and outside of Ward 14 on level 3.
- Parent and baby changing facilities are located within the standard toilets on level 2 of the Yellow Zone.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Yellow Zone - Building Guide link (new tab) - click here.
- Car Parks A to D link (new tab) - click here.
