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Greggs - A1(M) - Washington Services - Southbound - Moto

A1(M) - Washington Services - Southbound - Moto, A1(M) Junction 64, Portobello, Birtley, County Durham, DH3 2SJ

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Access Guide

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Summary

Entrance

  • Entrance View
    • This information is for the entrance located to the left after you enter the services building via the front entrance.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Greggs'.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Customers either choose their food and drink from the fridge, display stands or counter. Staff then notify them when it is ready at the counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is hot and cold snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located at the counter to the right.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 24/05/2022.
    • The hearing assistance system was working at the time of testing.
  • Self-Service Touchscreens View
    • Self-service touchscreens are not available for ordering.
  • Service Counter View
    • The height of the counter is 100cm.
    • There is not a lowered section of the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.

Seating Area

  • The seating area is located to the left after you enter the services building via the front entrance.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are a mixture of chairs with and without armrests, booths, bench seats, sofas, tables, coffee tables and armchairs available.
  • Some chairs are fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 71cm.
  • The surface height of the lowest table is 40cm.
  • Music is played everywhere.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Lighting levels are moderate to good.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 97cm.