Access Guide
Petrol Station Summary
- This petrol station is open 24 hours.
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are not available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop and by using a phone app.
- Payment at the petrol station during the night can be made in the shop and by using a phone app.
- For the A1(M) - Wetherby Services - Moto AccessAble Access Guide please click here (new tab).
Getting Here
- The services are located off the A1(M) at junction 46.
- From the northbound carriageway leave the A1(M) at junction 46 and take the right hand lane.
Take the third exit at the roundabout, signed Services. - From the southbound carriageway leave the A1(M) at junction 46 and take the left hand lane.
Take the first exit at the roundabout, signed Services. - There is signage along the motorway indicating the distance to the services.
- The main car park has 15 Blue Badge parking bays, 3 electric charging points and a number of standard parking bays.
- There is 1 Blue Badge parking bay and additional standard parking bays located at the front of the petrol station, before the forecourt.
- Coach parking is available at the right hand side of the main car park and services building.
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- Assistance can be requested by app, phone, or by sounding the car's horn or signalling to staff.
- An App can be used at this petrol station to inform staff of arrival.
- The App(s) used at this petrol station is/are; fuelService.
- It is not possible to pay at the pump.
- The height of the fuel pump nozzle slot is 148cm.
- The height range of the lowered fuel pump nozzle slot is 105cm to 115cm.
- Pay by app is available using the BPme app.
ATM(s)
- The ATM(s) is/are located on the forecourt, at the front left of the building.
- There are bollards on the approach to the ATM(s).
- The minimum width between the bollards is 153cm.
- The height of the bollard(s) is 87cm.
- The bollards have a visual identification band.
- The controls/screen heights vary between 88cm and 117cm.
- There is not a lowered ATM available.
Parking
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Parking
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- The car park is located in front of the forecourt.
- The car park type is open air/surface.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 1400cm.
- The car park surface is tarmac.
- There is not lighting in the car park.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- Additional parking is available outside the hotel.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- There is not signage available to direct users to the Blue Badge parking bays.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 232cm x 474cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
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Paying
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- The car park is free for all users.
- Payment signs are not provided.
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Access from the Car Park
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- Pedestrian walkways are not available in the car park.
- The nearest designated Blue Badge parking bay is approximately 38m from the entrance.
- There are dropped kerbs from the Blue Badge bay(s) to the building.
- The entrance is clearly visible from the Blue Badge parking bay(s).
Outside Access
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Entrance
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- This information is for the entrance located at the front left of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'M&S FOOD TO GO'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 122cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 100cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Shop
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Circulation
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- The majority of aisle widths are 150cm+.
- Some aisles are obstructed by product stands.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is high colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are good.
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Till(s)
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- The till(s) is/are located to the right as you enter the shop.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 106cm.
- There is a lowered section at the till(s).
- The height of the lowered section is 92cm.
- There is not a clear knee recess beneath the lowered section of the till(s).
- There is a hearing assistance system at the till(s).
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/12/2020.
- The hearing assistance system was not working at the time of testing.
- The hearing loop is located at the right hand till.
Eating / Drinking (Greggs)
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Food is ordered, paid for and collected at the tills on the right hand side of this counter.
Customers can also pay for their fuel purchase at this counter. - Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold sandwiches and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- There is a hearing assistance system .
- The system is a fixed loop.
- The hearing assistance system is located at the right hand till.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/12/2020.
- The hearing assistance system was not working at the time of testing.
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Service Counter
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- The height of the counter is 119cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are good.
Toilet with Adaptations (Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is located at the rear right of the shop as you enter.
- This accessible toilet is approximately 17m from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is high.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 91cm.
- The contrast between the internal door(s) and wall(s) is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is high.
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Toilet Features
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- The dimensions of the accessible toilet are 146cm x 196cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- The lighting is activated by a sensor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 77cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 126cm from the floor.
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Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a covered cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 80cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is fair.
- There is not a hand sanitiser.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby changing table available.
- The height of the baby changing table is 94cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the rear right of the shop as you enter.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 16m from the entrance.
- There is pictorial signage on or near the toilet entrance.
- The contrast between the external toilet door(s) and wall(s) is high.
- The contrast between the internal toilet door(s) and wall(s) is high.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 91cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
- The lighting is permanent.
- There is not a hand sanitiser.
- Photographs 1 - 4 show the female toilets. Photographs 5 - 8 show the male toilets.
Exit
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Exit
View
- This information is for the exit located at the front right of the building as you enter, next to the tills.
- The exit area/door is not clearly signed internally.
- The exit is ramped/sloped.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- There is a canopy or recess which provides weather protection at this exit.
- There is not a bell/buzzer.
- There is not an intercom.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the opening is 100cm.
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Ramp/Slope
View
- The ramp/slope is located immediately beyond the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.