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KFC - A1(M) - Wetherby Services - Moto

A1(M) - Wetherby Services - Moto, A1(M) Junction 46, Wetherby, North Yorkshire, LS22 5GT

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen, a counter where food and drink can be ordered and full table service available via online app.
    • Orders are placed at the left hand side of the counter, via the touchscreens, or via the KFC app.
      Orders are collected at the right hand side of the counter.
      There is a screen overhead showing order progress and staff call out the order number when the order is ready.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is chicken and fries.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • Background music is played throughout this area.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located at the till, on the left hand side of the counter.
    • The hearing assistance system is not signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 03/12/2020.
    • The hearing assistance system was working at the time of testing.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 100cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 120cm to 175cm from the floor.
    • There is a button which will condense the screen content.
    • The height of the button is 125cm from the floor.
    • Once condensed the touchscreen heights are 120cm to 150cm from the floor.
    • The lowest height of the touchscreen card machines is 110cm.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 110cm.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 95cm.
    • There is not a clear knee recess beneath the lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.

Seating Area

  • The seating area is located to the front centre of the building.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are chairs with armrests, tables, chairs without armrests and bench seats available.
  • Some chairs are fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 73cm.
  • Background music is played throughout this area.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Lighting levels are good.