Access Guide
Summary
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Getting Help and Assistance
View
- Opening times for this venue are 06:00 to 20:00 Monday to Saturday and 07:00 to 20:00 on Sunday.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
- Staff are trained to use the hearing assistance system.
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Access
View
- There is step-free access to Pret A Manger.
- The entrance area is clearly signed.
- For the A1(M) - Wetherby Services - Moto AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located to the rear right of the building as you enter via the main entrance.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered and a touchscreen ordering service available.
- Food is selected from self service cabinets on the right and paid for at the counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus, menu boards and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold sandwiches and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- Background music is played throughout this area.
- There is not a hearing assistance system.
- There is a portable card machine available for payment.
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Self-Service Touchscreens
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- Self-service touchscreens are not available for ordering.
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Service Counter
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- The height of the counter is 92cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The table for sugar and stirrers to the left of the counter is 110cm in height.
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Seating Area
View
- The lighting levels are good.
Seating Area
- The seating area is located to the front centre of the building.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are tables, bench seats, chairs with armrests and chairs without armrests available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 73cm.
- Background music is played throughout this area.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lighting levels are good.