Access Guide
Petrol Station Summary
- This petrol station is open 24 hours.
- There is a member of staff available for help and assistance.
- There is not a team member trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop.
- Payment at the petrol station during the night can be made in the shop.
- For the M1 - Donington Park Services - Moto AccessAble Access Guide please click here (new tab).
Getting Here
- The motorway services are located directly off the M1 at junction 23a and off the A453.
- There is signage along the motorway indicating the distance to the services.
- West Midlands Airport is to your west with Nottingham north and Leicester south.
- The car park has 8 Blue Badge parking bays, 2 electric charging points and a number of standard parking bays.
- Additional parking is available outside the petrol station..
- There is ample coach parking available at the services.
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- Please signal to staff in the shop who will happily assist you.
- It is not possible to pay at the pump.
- The height of the fuel pump nozzle slot is 105cm.
Parking
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Parking
View
- The car park is located to the right of the shop and forecourt.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- There is lighting in the car park.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- There is signage available to direct users to the Blue Badge parking bays.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 460cm.
- The Blue Badge parking bays have a marked zone to one side and the rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
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Paying
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- Parking charges apply for all users (including Blue Badge holders).
- Free parking for all users is limited to 2 hours.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Payment for parking charges is made via an app/online.
- To see the parking charges please click here (opens new tab).
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Access from the Car Park
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- Pedestrian walkways are not available in the car park.
- The nearest designated Blue Badge parking bay is approximately 18m from the shop entrance.
- There are dropped kerbs and slopes/ramps from the Blue Badge bay(s) to the building.
- The entrance is not clearly visible from the Blue Badge parking bay(s).
- The route from the Blue Badge parking bay(s) to the building is not clearly signposted.
ATM(s)
- The ATM(s) is/are located on the right as you face the shop entrance.
- The ATM(s) is/are 7m from the shop entrance.
- The controls/screen heights vary between 100cm and 130cm.
- There is not a lowered ATM available.
Outside Access (Shop)
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Entrance
View
- This information is for the entrance located at the front right of the shop leading from the forecourt.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Shop'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 117cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 98cm.
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Ramp/Slope
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- The ramp/slope is located on the approach to the entrance.
- The gradient of the ramp/slope is slight.
Shop
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Circulation
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- The majority of aisle widths are 150cm+.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is good colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are good.
- Music is played everywhere.
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Till(s)
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- The till(s) is/are located to the far left as you enter the shop.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 98cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).
- The Greggs counter can also be used to pay for items.
Eating / Drinking (Greggs)
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Service and Menus
View
- There is a counter where food and drink can be ordered.
- Please order and pay on the left as you approach the counter and collect your items from the right of the counter.
- Menu types include; menu boards and picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Hot and cold snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- Music is played everywhere.
- There is not a hearing assistance system .
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Service Counter
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- The height of the counter is 110cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are good.
- This counter can be used to pay for items from the shop or fuel.
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Self-Service Counter
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Accessible Toilet
- Accessible toilet facilities are not available.
- The nearest accessible toilet(s) is/are located in the motorway services main building.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female toilet is located ahead to the rear as you enter the shop.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 20m from the shop entrance.
- There is pictorial signage on or near the toilet entrance.
- The contrast between the external toilet door(s) and wall(s) is good.
- The contrast between the internal toilet door(s) and wall(s) is good.
- An ambulant toilet cubicle is available.
- The ambulant toilet does not have horizontal wall mounted grab rails.
- The ambulant toilet does not have vertical wall mounted grab rails.
- There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are moderate to good.
- The lighting is permanent.
- There is not a hand sanitiser.
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Baby Changing Facilities
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- Baby changing facilities are available in the female toilets.
- There is a flip down baby changing table available.
- The height of the baby changing table is 75cm.
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Toilet Facilities 2
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- The male toilet is located ahead to the rear at you enter the shop.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 18m from the shop entrance.
- There is pictorial signage on or near the toilet entrance.
- The contrast between the external toilet door(s) and wall(s) is good.
- The contrast between the internal toilet door(s) and wall(s) is good.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
- The lighting is permanent.
- There is not a hand sanitiser.