Access Guide
Summary
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Getting Help and Assistance
View
- Burger King is open 9:00 to 22:00, Monday to Thursday, and 09:00 to 23:00 Friday to Sunday.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
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Access
View
- Burger King is located to the rear left as you enter from the main entrance opposite Costa.
- There is step-free access to Burger King.
- The entrance area is clearly signed.
- For the M1 - Donington Park Services - Moto AccessAble Access Guide please click here (new tab).
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Toilet Facilities
View
- The Changing Places facility is located ahead to the left as you enter between Full House Gaming and Moto Meetings.
- For detailed information about the Changing Places facility please click here (new tab).
- Accessible toilet facilities are located ahead to the left as you enter between Full House Gaming and Moto Meetings.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
View
- There is a counter where food and drink can be ordered, full table service available via online app and a touchscreen ordering service available.
- Orders can be made at either the counter, the touchscreens or via the Moto Order and Collect App.
You will collect your order from the left side of the counter and there is a screen above the counter which displays when the orders are ready. - Staff can bring food and/or drinks to tables.
- Menu types include; picture wall menus, online menus and menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- Music is played in all venues.
- There is a hearing assistance system .
- The system is a fixed loop.
- The hearing assistance system is located on the counter to the right where you order and pay.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 27/03/2023.
- The hearing assistance system was working at the time of testing.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 110cm.
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Self-Service Touchscreens
View
- Self-service touchscreens are available for ordering.
- The touchscreens are 125cm to 175cm from the floor.
- There is a button which will condense the screen content.
- The height of the button is 125cm from the floor.
- Once condensed the touchscreen heights are 125cm to 145cm from the floor.
- The lowest height of the touchscreen card machines is 110cm.
- The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
- There are four self service machines available.
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Service Counter
View
- The height of the counter is 91cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.
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Seating Area
View
- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables, bench seats and chairs without armrests available.
- Some chairs are fixed to the floor.
- Some tables are fixed to the floor.
- The standard height for the underside of tables is 73cm.
- The surface height of the tables is 76cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.