Access Guide
Summary
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Getting Help and Assistance
View
- Greggs is open 4.30am to 19.30pm Monday to Friday and 5.30am to 19.30pm on Saturday to Sunday.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
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Access
View
- Greggs is located ahead to the right after WHSmith and M&S Simply Food.
- There is step-free access to Greggs.
- The entrance area is clearly signed.
- For the M1 - Donington Park Services - Moto AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- The Changing Places facility is located ahead to the left as you enter between Full House Gaming and Moto Meetings.
- For detailed information about the Changing Places facility please click here (new tab).
- Accessible toilet facilities are located ahead to the left as you enter between Full House Gaming and Moto Meetings.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Please order and pay on the left side of the counter and then move to the right side of the counter to collect your order.
- Menu types include; written wall menus and picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- Music is played everywhere.
- There is a hearing assistance system .
- The system is a fixed loop.
- The hearing assistance system is located at the counter to the left where you order and pay.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 27/03/2023.
- The hearing assistance system was not working at the time of testing.
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Service Counter
View
- The height of the counter is 127cm.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 100cm.
- There is not a clear knee recess beneath the lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.
Seating Area
- The seating area is located ahead as you enter in the centre of the services.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are high tables, tables, chairs without armrests, high stools and booths available.
- Some chairs are fixed to the floor and each other.
- Some tables are fixed to the floor.
- The distance between the floor and the underside of the lowest table is 72cm.
- The distance between the floor and the underside of the highest table is 73cm.
- The standard height for the underside of tables is 72cm.
- The surface height of the tables is 95cm.
- Music is played everywhere.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lighting levels are good.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 110cm.
- Access to the additional seating area is via main entrance.