Access Guide
Summary
-
Getting Help and Assistance
View
- Phone Tech is open 09:30 to 19:00 Monday to Sunday.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
-
Access
View
- Phone Tech is located on the left as you enter the main entrance, next to the public rest rooms.
- There is step-free access to Phone Tech.
- The entrance area is clearly signed.
- For the M1 - Donnington Park Services - Moto AccessAble Access Guide please click here (new tab).
-
Toilet Facilities
View
- The Changing Places facility is located on the left side as you enter the main entrance.
- For detailed information about the Changing Places facility please click here (new tab).
- Accessible toilet facilities are located on the left side as you enter the main entrance.
- For detailed information about the toilet facilities please click here (new tab).
Shop
-
Circulation
View
- The majority of aisle widths are 150cm+.
- There may be product displays located within the aisles.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- Music is played everywhere.
-
Till(s)
View
- The till(s) is/are located on the right as you enter the shop.
- There is step-free access to the till(s).
- There is not a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are moderate to good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 107cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).