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M1 - Toddington Services - Northbound - Moto

M1 Junction 11/12, Toddington, Bedfordshire, LU5 6HR

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Access Guide

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Summary

Getting Here

  • The services are located directly off the M1 between junction 11 and 12.
  • There is signage along the motorway indicating the distance to the services.
  • The main car park has 8 Blue Badge parking bays, 4 parent and child parking bays, 2 electric vehicle charging points and a number of standard parking bays.
  • Coach parking is available at the side of the car park as you enter from the motorway exit slip road.

Petrol Station

Link Bridge

Parking

  • Parking View
    • The car park is located in front of the main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • There is not signage available to direct users to the Blue Badge parking bays .
    • There is/are 8 designated Blue Badge parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 220cm x 475cm.
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm .
  • Paying View
    • The car park is free for all users.
    • Free parking for all users is limited to 2 hours .
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located around the edges of the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment for parking charges is made over the phone and via an app/online.
    • To see the parking charges please click here (opens new tab).
    • To pay please visit www.paybyphone.co.uk or call 0330 400 7275.
      Please quote the location number; 2469.
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.
    • The nearest designated Blue Badge parking bay is approximately 8m from the main entrance.
    • There are dropped kerbs from the Blue Badge bay(s) to the building.
    • The entrance is clearly visible from the Blue Badge parking bay(s).

Electric Vehicle Charging Points (Gridserve)

  • Standard Electric Vehicle Charging Point(s) View
    • There is a/are electric vehicle charging point(s) available.
    • The provider of the charging point(s) is Gridserve.
    • Fast charging is available.
    • The electric vehicle charging point(s) is/are located to the right, facing the main entrance.
    • Staff are able to provide assistance with the electric vehicle charging points.
    • Staff can be notified via an app or by going inside the services.
    • There is/are 2 electric vehicle charging point(s).
    • The electric vehicle charging bay(s) is/are clearly marked.
    • The dimensions of the electric vehicle charging bay(s) surveyed are 470cm x 245cm.
    • The charging point(s) is/are located to the front as you approach the bay(s).
    • The height range of the electric vehicle charging point controls/screen is 90cm to 155cm.
    • The height range of the electric vehicle charging point nozzle slot is 80cm to 105cm.
    • An app is required to use the charging point(s).
    • Parking charges apply for all users (including Blue Badge holders).
    • Charging for all users is limited to 45 minutes.
    • Payment signs are not provided.
    • Payment for charging is made over the phone and via an app/online.
    • For more information and a guide to electric vehicle charging please click here.

Seating Area (Outside)

  • The seating area is located on the right side of the services building.
  • There is ramped/sloped access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are picnic tables available.
  • Some chairs are fixed to tables.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 70cm.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'moto'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.
  • Comments View
    • To the left, there is a similar set of automatic doors as shown in photos 4 - 6.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the building via lift(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are moderate to good.
    • Music is played everywhere.
    • There are kiosks located opposite WHSmith.
    • The cash machine(s) is/are located at the rear of the services building, near the standard toilets.
    • The controls/screen heights of the cash machine(s) vary between 80cm and 130cm.
  • Signage View
    • There is directional signage, signage for the shop(s)/restaurant(s) and overhead pictorial signage available.
    • The colour, design and typeface of signs is consistent throughout the building.

Ramp(s) or Slope(s) (Entrance to Lower Area)

  • There is a ramp/slope located beyond the entrance.
  • The ramp/slope is used to access Burger King, Lucky Coin, Changing Places, accessible toilets, standard shower and the steps and lift to the main area.
  • The lighting levels at the ramp/slope are moderate to good.

Changing Places (Lower Area)

  • Location and Access View
    • The facility is located in the lower area, between Burger King and Lucky Coin.
    • The facility is approximately 25m from the main entrance.
    • The facility is in addition to standard and accessible toilets.
    • There is level access into the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The contrast between the external door(s) and wall(s) is good.
    • The contrast between the internal door(s) and wall(s) is good.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • There is pictorial signage on or near the door.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door opening is 86cm.
    • The dimensions of the facility are 280cm x 438cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The contrast between the walls and floor is fair.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 320cm.
    • The transfer space on the left as you face the toilet is 80cm.
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The contrast between the dropdown rail(s) and wall is fair.
    • As you face the toilet there are vertical grab rails on both sides.
    • The contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The height of the toilet seat above floor level is 48cm.
    • There is an elbow pad flush.
    • There is a toilet roll holder.
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • The toilet seat contrast is poor.
    • There is an emergency pull cord alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 190cm.
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is not a shower unit with a detachable shower head.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The contrast between the wash basin grab rail(s) and wall is good.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is at the recommended height of 80cm-100cm.
    • The height of the wall fixed soap dispenser is 90cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 138cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 100cm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • The lighting levels are moderate to good.
    • The lighting is activated by a sensor.

Accessible Toilet (Lower Area - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located in the lower area, between Burger King and Lucky Coin.
    • This accessible toilet is approximately 22m from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm.
    • The contrast between the internal door(s) and wall(s) is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is poor.
  • Toilet Features View
    • The dimensions of the accessible toilet are 137cm x 235cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • The lighting is activated by a sensor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 95cm.
    • The contrast between the hand dryer and the wall is good.
    • There is not a hand sanitiser.

Accessible Toilet (Lower Area - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located in the lower area, between Burger King and Lucky Coin.
    • This accessible toilet is approximately 23m from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) outwards.
    • The door(s) may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm.
    • The contrast between the internal door(s) and wall(s) is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is poor.
  • Toilet Features View
    • The dimensions of the accessible toilet are 142cm x 225cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • The lighting is activated by a sensor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 100cm.

Step(s) (Lower Area to Main Area)

  • There is a/are step(s) located ahead as you enter the services building.
  • The step(s) is/are used to access M&S Simply Food, WHSmith, Costa, Top Gift, Full House, ATM's, seating area, standard toilets and the parent and baby room.
  • There is/are 6 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 28cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.
  • There is a platform lift to overcome the step(s).

Lift (Lower Area to Main Area)

  • The lift is located ahead you as enter the services building.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 18m from the main entrance.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The platform lift accesses a small level change.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The width of the door opening is 100cm.
  • The dimensions of the lift are 100cm x 140cm.
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance emergency alarm system in the lift.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Seating Area

  • The seating area is located towards the rear of the main area.
  • There is step-free access to the seating area, via lift.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are bench seats, tables and a mixture of chairs with and without armrests available.
  • Some chairs are fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 70cm.
  • The distance between the floor and the underside of the highest table is 73cm.
  • The standard height for the underside of tables is 72cm.
  • Music is played everywhere.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are moderate to good.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 100cm.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located to the right, at the rear of the services building.
    • There is step-free access into the toilet(s), via lift.
    • The toilet(s) is/are approximately 65m from the lift.
    • There is pictorial signage on or near the toilet entrance.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The height of the wash basin(s) is 89cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
    • The lighting is permanent.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 100cm.
    • There is one ambulant cubicle which is the last cubicle on the right hand side.
  • Baby Changing Facilities View
    • Baby changing facilities are available in the female toilets.
    • There is a flip down baby changing table available.
    • The height of the baby changing table is 89cm.
  • Toilet Facilities 2 View
    • The male toilet is located to the right, at the rear of the services building.
    • There is step-free access into the toilet(s), via lift.
    • The toilet(s) is/are approximately 68m from the lift.
    • There is pictorial signage on or near the toilet entrance.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
    • The lighting is permanent.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 100cm.

Parent and Baby Room

  • The parent and baby room is located to the right, at the rear of the services building.
  • The parent and baby room is approximately 64m from the lift.
  • There is step-free access into the parent and baby room, via lift.
  • There is pictorial signage on or near the parent and baby room door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 85cm.
  • The contrast between the external door(s) and wall(s) is good.
  • The contrast between the internal door(s) and wall(s) is good.
  • The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby changing table is not height adjustable.
  • The height of the baby changing table once extended is 91cm.
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 91cm.
  • The wash basin tap type is sensor.
  • There is a/are chair(s) in the parent and baby room.
  • There is a chair with armrests on both sides.
  • There is a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.
  • The lighting is permanent.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 100cm.
  • There is a similar room next door.

Standard Shower

  • The shower facilities are located between Burger King and Lucky Coin.
  • The shower facilities are approximately 30m from the main entrance.
  • There is step-free access to the shower facilities.
  • There is pictorial signage on or near the shower door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 81cm.
  • The contrast between the external door(s) and wall(s) is good.
  • The contrast between the internal door(s) and wall(s) is good.
  • The lighting levels are good.
  • The lighting is activated by a sensor.
  • There is level access into the shower.

Emergency Evacuation Procedure

  • There are audio and visual alarms for emergencies.
  • Fire wardens/marshals are available on site.
  • There is an Evac Chair available at the refuge point(s).
  • People exit the building using the main entrance.
  • There is an external emergency meeting point.
  • The external emergency meeting point is located in the car park.
    Fire Marshals will guide people to this area.