Skip to main content
The new name for DisabledGo

M1 - Toddington Services - Northbound - Moto

M1 Junction 11/12, Toddington, Bedfordshire, LU5 6HR

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

Getting Here

  • The services are located directly off the M1 between junction 11 and 12.
  • There is signage along the motorway indicating the distance to the services.
  • The main car park has 8 Blue Badge parking bays, 4 parent and child parking bays, 2 electric vehicle charging points and a number of standard parking bays.
  • Coach parking is available at the side of the car park as you enter from the motorway exit slip road.

Petrol Station

Link Bridge

Parking

  • Parking View
    • The car park is located in front of the main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • There is not signage available to direct users to the Blue Badge parking bays .
    • There is/are 8 designated Blue Badge parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 220cm x 475cm.
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm .
  • Paying View
    • The car park is free for all users.
    • Free parking for all users is limited to 2 hours .
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located around the edges of the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment for parking charges is made over the phone and via an app/online.
    • To see the parking charges please click here (opens new tab).
    • To pay please visit www.paybyphone.co.uk or call 0330 400 7275.
      Please quote the location number; 2469.
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.
    • The nearest designated Blue Badge parking bay is approximately 8m from the main entrance.
    • There are dropped kerbs from the Blue Badge bay(s) to the building.
    • The entrance is clearly visible from the Blue Badge parking bay(s).

Electric Vehicle Charging Points (Gridserve)

  • Standard Electric Vehicle Charging Point(s) View
    • There is a/are electric vehicle charging point(s) available.
    • The provider of the charging point(s) is Gridserve.
    • Fast charging is available.
    • The electric vehicle charging point(s) is/are located to the right, facing the main entrance.
    • Staff are able to provide assistance with the electric vehicle charging points.
    • Staff can be notified via an app or by going inside the services.
    • There is/are 2 electric vehicle charging point(s).
    • The electric vehicle charging bay(s) is/are clearly marked.
    • The dimensions of the electric vehicle charging bay(s) surveyed are 470cm x 245cm.
    • The charging point(s) is/are located to the front as you approach the bay(s).
    • The height range of the electric vehicle charging point controls/screen is 90cm to 155cm.
    • The height range of the electric vehicle charging point nozzle slot is 80cm to 105cm.
    • An app is required to use the charging point(s).
    • Parking charges apply for all users (including Blue Badge holders).
    • Charging for all users is limited to 45 minutes.
    • Payment signs are not provided.
    • Payment for charging is made over the phone and via an app/online.
    • For more information and a guide to electric vehicle charging please click here.

Seating Area (Outside)

  • The seating area is located on the right side of the services building.
  • There is ramped/sloped access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are picnic tables available.
  • Some chairs are fixed to tables.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 70cm.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'moto'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.
  • Comments View
    • To the left, there is a similar set of automatic doors as shown in photos 4 - 6.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the building via lift(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is high colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are moderate to good.
    • Music is played everywhere.
    • There are kiosks located opposite WHSmith.
    • The cash machine(s) is/are located at the rear of the services building, near the standard toilets.
    • The controls/screen heights of the cash machine(s) vary between 80cm and 130cm.
  • Signage View
    • There is directional signage, signage for the shop(s)/restaurant(s) and overhead pictorial signage available.
    • The colour, design and typeface of signs is consistent throughout the building.

Ramp(s) or Slope(s) (Entrance to Lower Area)

  • There is a ramp/slope located beyond the entrance.
  • The ramp/slope is used to access Burger King, Lucky Coin, Changing Places, accessible toilets, standard shower and the steps and lift to the main area.
  • The lighting levels at the ramp/slope are moderate to good.

Changing Places (Lower Area)

  • Location and Access View
    • The facility is located in the lower area, between Burger King and Lucky Coin.
    • The facility is approximately 25m from the main entrance.
    • The facility is in addition to standard and accessible toilets.
    • There is level access into the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The contrast between the external door(s) and wall(s) is high.
    • The contrast between the internal door(s) and wall(s) is high.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • There is pictorial signage on or near the door.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door opening is 86cm.
    • The dimensions of the facility are 280cm x 438cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The contrast between the walls and floor is medium.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 320cm.
    • The transfer space on the left as you face the toilet is 80cm.
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The contrast between the dropdown rail(s) and wall is medium.
    • As you face the toilet there are vertical grab rails on both sides.
    • The contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
    • The contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
    • The height of the toilet seat above floor level is 48cm.
    • There is an elbow pad flush.
    • There is a toilet roll holder.
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • The toilet seat contrast is low.
    • There is an emergency pull cord alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 190cm.
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is not a shower unit with a detachable shower head.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The contrast between the wash basin grab rail(s) and wall is high.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is at the recommended height of 80cm-100cm.
    • The height of the wall fixed soap dispenser is 90cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 138cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 100cm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • The lighting levels are moderate to good.
    • The lighting is activated by a sensor.

Toilet with Adaptations (Lower Area - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located in the lower area, between Burger King and Lucky Coin.
    • This accessible toilet is approximately 22m from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is high.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm.
    • The contrast between the internal door(s) and wall(s) is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is low.
  • Toilet Features View
    • The dimensions of the accessible toilet are 137cm x 235cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • The lighting is activated by a sensor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is medium.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 95cm.
    • The contrast between the hand dryer and the wall is good.
    • There is not a hand sanitiser.

Toilet with Adaptations (Lower Area - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located in the lower area, between Burger King and Lucky Coin.
    • This accessible toilet is approximately 23m from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is high.
    • The door(s) open(s) outwards.
    • The door(s) may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm.
    • The contrast between the internal door(s) and wall(s) is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is low.
  • Toilet Features View
    • The dimensions of the accessible toilet are 142cm x 225cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • The lighting is activated by a sensor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is medium.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 100cm.

Step(s) (Lower Area to Main Area)

  • There is a/are step(s) located ahead as you enter the services building.
  • The step(s) is/are used to access M&S Simply Food, WHSmith, Costa, Top Gift, Full House, ATM's, seating area, standard toilets and the parent and baby room.
  • There is/are 6 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 28cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.
  • There is a platform lift to overcome the step(s).

Lift (Lower Area to Main Area)

  • The lift is located ahead you as enter the services building.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 18m from the main entrance.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The platform lift accesses a small level change.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is high.
  • The width of the door opening is 100cm.
  • The dimensions of the lift are 100cm x 140cm.
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance emergency alarm system in the lift.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Seating Area

  • The seating area is located towards the rear of the main area.
  • There is step-free access to the seating area, via lift.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are bench seats, tables and a mixture of chairs with and without armrests available.
  • Some chairs are fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 70cm.
  • The distance between the floor and the underside of the highest table is 73cm.
  • The standard height for the underside of tables is 72cm.
  • Music is played everywhere.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are moderate to good.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 100cm.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located to the right, at the rear of the services building.
    • There is step-free access into the toilet(s), via lift.
    • The toilet(s) is/are approximately 65m from the lift.
    • There is pictorial signage on or near the toilet entrance.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The height of the wash basin(s) is 89cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
    • The lighting is permanent.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 100cm.
    • There is one ambulant cubicle which is the last cubicle on the right hand side.
  • Baby Changing Facilities View
    • Baby changing facilities are available in the female toilets.
    • There is a flip down baby changing table available.
    • The height of the baby changing table is 89cm.
  • Toilet Facilities 2 View
    • The male toilet is located to the right, at the rear of the services building.
    • There is step-free access into the toilet(s), via lift.
    • The toilet(s) is/are approximately 68m from the lift.
    • There is pictorial signage on or near the toilet entrance.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
    • The lighting is permanent.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 100cm.

Parent and Baby Room

  • The parent and baby room is located to the right, at the rear of the services building.
  • The parent and baby room is approximately 64m from the lift.
  • There is step-free access into the parent and baby room, via lift.
  • There is pictorial signage on or near the parent and baby room door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 85cm.
  • The contrast between the external door(s) and wall(s) is high.
  • The contrast between the internal door(s) and wall(s) is high.
  • The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby changing table is not height adjustable.
  • The height of the baby changing table once extended is 91cm.
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 91cm.
  • The wash basin tap type is sensor.
  • There is a/are chair(s) in the parent and baby room.
  • There is a chair with armrests on both sides.
  • There is a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.
  • The lighting is permanent.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 100cm.
  • There is a similar room next door.

Standard Shower

  • The shower facilities are located between Burger King and Lucky Coin.
  • The shower facilities are approximately 30m from the main entrance.
  • There is step-free access to the shower facilities.
  • There is pictorial signage on or near the shower door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 81cm.
  • The contrast between the external door(s) and wall(s) is high.
  • The contrast between the internal door(s) and wall(s) is high.
  • The lighting levels are good.
  • The lighting is activated by a sensor.
  • There is level access into the shower.

Emergency Evacuation Procedure

  • There are audio and visual alarms for emergencies.
  • Fire wardens/marshals are available on site.
  • There is an Evac Chair available at the refuge point(s).
  • People exit the building using the main entrance.
  • There is an external emergency meeting point.
  • The external emergency meeting point is located in the car park.
    Fire Marshals will guide people to this area.