Access Guide
Petrol Station Summary
- This petrol station is open 24 hours.
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop and by using a phone app.
- Payment at the petrol station during the night can be made at an out of hours counter and by using a phone app.
- For the M1 - Toddington Services - Southbound - Moto AccessAble Access Guide please click here (new tab).
Getting Here
- The services are located directly off the M1 between junction 11 and 12.
- There is signage along the motorway indicating the distance to the services.
- The main car park has 5 Blue Badge parking bays, 2 electric vehicle charging points and a number of standard parking bays.
- Coach parking is on the right, beyond the BP petrol station.
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- Staff are notified of the customers arrival by beeping their horn, flashing their lights or by using the fuelService app.
- An App can be used at this petrol station to inform staff of arrival.
- The App(s) used at this petrol station is/are; fuelService.
- It is not possible to pay at the pump.
- The height of the fuel pump nozzle slot is 120cm.
- There is a BPme app available to remotely pay for fuel.
ATM(s)
- The ATM(s) is/are located to the left of the main entrance.
- The ATM(s) is/are 3m from the main entrance.
- The controls/screen heights vary between 86cm and 120cm.
- There is not a lowered ATM available.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'entrance'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 117cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Shop
-
Circulation
View
- The majority of aisle widths are not 150cm+.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is high colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are moderate to good.
- There are hand sanitisers.
- The height of the hand sanitiser(s) is/are 100cm.
-
Till(s)
View
- The till(s) is/are located to the far right of the shop.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are moderate to good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 109cm.
- There is not a lowered section at the till(s).
- There is a hearing assistance system at the till(s).
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 27/10/2020.
- The hearing assistance system was not working at the time of testing.
Eating / Drinking (Greggs)
-
Service and Menus
View
- There is a counter where food and drink can be ordered.
- Customers either choose their food and drink from the fridge, display stands or counter. Staff then notify them when it is ready at the counter.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is a hearing assistance system .
- The system is a fixed loop.
- The hearing assistance system is located at the counter.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 27/10/2020.
- The hearing assistance system was not working at the time of testing.
-
Self-Service Touchscreens
View
- Self-service touchscreens are not available for ordering.
-
Service Counter
View
- The height of the counter is 116cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- This accessible toilet is located at the rear of the shop, next to Greggs.
- This accessible toilet is approximately 17m from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from The petrol station counter.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is medium.
- The door(s) open(s) outwards.
- The door(s) is/are easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door(s) and wall(s) is medium.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is high.
-
Toilet Features
View
- The dimensions of the accessible toilet are 130cm x 190cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- The lighting is permanent.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 79cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush, however it is not on the transfer side (on top of the cistern).
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 85cm.
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 87cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 87cm.
- The contrast between the hand dryer and the wall is poor.
- There is not a hand sanitiser.
Standard Toilet(s)
- Standard toilet facilities are available.
-
Toilet Facilities
View
- The shared toilet is located at the rear of the shop, next to Greggs.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 16m from the main entrance.
- There is no signage on or near the toilet entrance.
- The contrast between the external toilet door(s) and wall(s) is high.
- The contrast between the internal toilet door(s) and wall(s) is high.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
- The lighting is permanent.
- There is not a hand sanitiser.
Exit
-
Exit
View
- This information is for the exit located to the right of the service counter.
- The exit area/door is clearly signed internally.
- This exit is signed with 'exit'.
- The exit is ramped/sloped.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- There is a canopy or recess which provides weather protection at this exit.
- The door(s) open(s) automatically (away from you).
- The door(s) is/are single width.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the exit, with a height of 2cm or below.
-
Ramp/Slope
View
- The ramp/slope is located beyond the exit.
- The gradient of the ramp/slope is slight.