Access Guide

Search Access Guide

Summary

Getting Help and Assistance View
- KFC is open daily from 10:00 - 23:00.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
Access View
- KFC is located ahead, on the right after you enter the services building.
- There is step-free access to KFC.
- The entrance area is clearly signed.
- For the M1 - Toddington Services - Southbound - Moto AccessAble Access Guide please click here (new tab).
Toilet Facilities View
- Accessible toilet facilities are located ahead, to the left after you enter the services building.
- For detailed information about the toilet facilities please click here (new tab).

Service and Menus View
- There is a food and drink ordering touchscreen, a counter where food and drink can be ordered and full table service available via online app.
- Customers order and collect from the counter.
  The moto Order & Collect app can also be used.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is fast food.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system.
- There is not a portable card machine available for payment.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 100cm.
Self-Service Touchscreens View
- Self-service touchscreens are available for ordering.
- The touchscreens are 85cm to 120cm from the floor.
- The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
Service Counter View
- The height of the counter is 92cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.

The seating area is located ahead after you enter the services building.
There is step-free access to the seating area.
There is sufficient space for a wheelchair user to use the seating area.
In this area there are tables, bench seats and chairs without armrests available.
Some chairs are fixed to the floor.
Tables are not permanently fixed to the floor.
The standard height for the underside of tables is 71cm.
Music is played everywhere.
There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
Lighting levels are moderate to good.
There is a/are hand sanitiser(s) in this area.
The height of the hand sanitiser(s) is/are 100cm.