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Burger King - M1 - Woolley Edge Services - Northbound - Moto

M1 - Woolley Edge Services - Northbound - Moto, M1 Junction 38/39, West Bretton, Wakefield, Yorkshire, WF4 4LQ

Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen, a counter where food and drink can be ordered and full table service available via online app.
    • Orders are placed at the right hand side of the counter, via touchscreens or via the Moto Order & Collect app.
      Orders are collected from the left hand side of the counter.
      There is an overhead screen showing the order progress and a member of staff calls out the order number when it is ready to collect.
    • Staff cannot bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is burgers and fries.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • Background music is played throughout this area.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is located at the right hand till.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 03/05/2020.
    • The hearing assistance system was not working at the time of testing.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 100cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 121cm to 176cm from the floor.
    • There is a button which will condense the screen content.
    • The height of the button is 121cm from the floor.
    • Once condensed the touchscreen heights are 121cm to 149cm from the floor.
    • The lowest height of the touchscreen card machines is 110cm.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 90cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.
  • Comments View
    • At the time of survey the Burger King seating area was out of use.