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Costa - M1 - Woolley Edge Services - Northbound - Moto

M1 - Woolley Edge Services - Northbound - Moto, M1 Junction 38/39, West Bretton, Wakefield, Yorkshire, WF4 4LQ

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered and full table service available via online app.
    • Orders are placed via the Moto Order & Collect app or at the left hand side of the counter.
      Orders are collected at the left hand side of the counter, and staff call out the order when ready.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is hot and cold sandwiches and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • Background music is played throughout this area.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located at the till.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 03/05/2023.
    • The hearing assistance system was not working at the time of testing.
    • There is a portable card machine available for payment.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 100cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are not available for ordering.
  • Service Counter View
    • The height of the counter is 98cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.
  • Seating Area View
    • There is step-free access throughout.
    • There is sufficient space for a wheelchair user to use the seating area.
    • The majority of tables are accessible to wheelchair users.
    • In this area there are tables and chairs without armrests available.
    • Chairs are not permanently fixed to the floor.
    • Tables are not permanently fixed to the floor.
    • The standard height for the underside of tables is 70cm.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Exit (External Seating Area)

  • Exit View
    • This information is for the exit located to the rear left of Costa.
    • The exit area/door is not clearly signed internally.
    • The exit is ramped/sloped.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a canopy or recess which provides weather protection at this exit.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the opening is 97cm.
    • There is a small lip on the threshold of the exit, with a height of 2cm or below.
    • There is not a member of staff available for assistance at this exit.
    • Customers need to return through this door to exit the building to the car park as the seating area is enclosed.
  • Ramp/Slope View
    • The ramp/slope is located to the right, immediately beyond the exit.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Outdoor Seating

  • The outdoor seating is located on the decking at the rear of Costa, to the right as you exit.
  • There is ramped/sloped access to the outdoor seating.
  • The standard height for the underside of dining tables is 66cm.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • All chairs have armrests on both sides.
  • The type of flooring in this area is wood.