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Costa - M1 - Woolley Edge Services - Southbound - Moto

M1 - Woolley Edge Services - Southbound - Moto, M1 Junction 38/39, West Bretton, Wakefield, Yorkshire, WF4 4LQ

Access Guide

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Summary

  • Getting Help and Assistance View
    • This venue is open 24 hours.
    • There is a member of staff available for help and assistance.
    • British Sign Language interpreters cannot be provided on request.
    • Water bowls for assistance dogs are not available.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 07/12/2020.
    • The hearing assistance system was not working at the time of testing.
  • Access View
    • Costa is located to the rear of the services building.
    • There is step-free access to Costa.
    • The entrance area is clearly signed.
    • There are fixed barriers at the entrance area.
    • The minimum width between the fixed barriers is 120cm.
    • The height of the bollard(s) is 102cm.
    • The bollards do contrast visually with the flooring.
    • There is an additional fixed barrier to the centre of the counter with a width of 63cm.
      The fixed barriers are in the form of fencing around the Costa service area.
    • For the M1 - Woolley Edge Services - Southbound - Moto AccessAble Access Guide please click here (new tab).
  • Toilet Facilities View

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered and full table service available via online app.
    • Orders are placed either at the till, to the left hand side of the counter, or via the moto Order & Collect app.
      Orders are collected at the left hand side of the counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; menu boards and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is hot and cold sandwiches and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is located at the till, to the left hand side of the counter.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 03/05/2023.
    • The hearing assistance system was not working at the time of testing.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 100cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are not available for ordering.
  • Service Counter View
    • The height of the counter is 98cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.

Seating Area

  • The seating area is located to the rear right of the building as you enter, between Costa and Greggs.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are coffee tables, tables, armchairs and chairs without armrests available.
  • Chairs are not permanently fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 71cm.
  • The surface height of the tables is 40cm.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Lighting levels are good.