You are on Summary. Skip to the next section.

Summary

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• Getting Help and Assistance View
  • This motorway services is open 24 hours.
  • There is a member of staff available for help and assistance.
  • Customers can get assistance from WHSmith.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Services Available View
  • The following services are available here; a hotel, a petrol station, electric car charging points, cash machines, free WiFi and a defibrillator.
• Toilets and Changing Facilities Available View
  • The following facilities are available here; baby changing facilities, an accessible toilet, shower facilities and standard toilets.
  • For detailed information on the toilets available please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located in the dog walkers area.
• Shops View
  • The following shops are available here; M&S Simply Food and WHSmith.
  • For the M&S Simply Food AccessAble Access Guide please click here (new tab).
  • For the WHSmith AccessAble Access Guide please click here (new tab).
• Catering Facilities View
  • The following catering facilities are available here; Costa, Burger King and Greggs.
  • For the Costa AccessAble Access Guide please click here (new tab).
  • For the Burger King AccessAble Access Guide please click here (new tab).
  • For the Greggs AccessAble Access Guide please click here (new tab).
• Hotels View
  • The following hotels are available here; Travelodge.

You are on Getting Here. Skip to the next section.

Getting Here

• The services at located on the M18 at Junction 5.
• From the M18 northbound take the first exit on the roundabout. At the second roundabout take the third exit on the roundabout.
• From the M18 southbound take the third exit on the roundabout. At the second roundabout take the third exit on the roundabout.
• From the M180 take the second exit on the roundabout. At the second roundabout take the third exit on the roundabout.
  There is signage along the motorway indicating the distance to the services
• The parking at the services includes Blue Badge parking bays, parent and child bays and electric charging points.
• Standard parking bays are available at the petrol station.
• There is coach parking available in the main car park.

You are on Petrol Station. Skip to the next section.

Petrol Station

• The following services/facilities are available at the petrol station; accessible and standard toilet facilities, standard parking bays and a cash machine.
• For detailed information on the petrol station please click here (new tab).

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is lighting in the car park.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • Additional parking is available outside the petrol station.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • There is not signage available to direct users to the Blue Badge parking bays.
  • There is/are 5 designated Blue Badge parking bay(s) within the car park.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
• Paying View
  • Parking charges apply after a limited time.
  • Free parking for all users is limited to 2 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located around the edges of the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made over the phone and via an app/online.
  • To see the parking charges please click here (opens new tab).
  • To pay please visit www.paybyphone.co.uk or call 0330 400 7275. Please quote the location number; 2434.
• Access from the Car Park View
  • Pedestrian walkways are not available in the car park.
  • The nearest designated Blue Badge parking bay is approximately 40m from the entrance.
  • The entrance is clearly visible from the Blue Badge parking bay(s).

You are on Electric Vehicle Charging Points (Gridserve). Skip to the next section.

Electric Vehicle Charging Points (Gridserve)

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• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is Gridserve.
  • Fast charging is available.
  • The electric vehicle charging point(s) is/are located at the front of the building.
  • Staff are able to provide assistance with the electric vehicle charging points.
  • Customers can get assistance by phoning the services or going into the building and asking for assistance.
  • There is/are 2 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 235cm x 473cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • The height range of the electric vehicle charging point controls/screen is 87cm to 157cm.
  • The height range of the electric vehicle charging point nozzle slot is 106cm to 112cm.
  • An app is required to use the charging point(s).
  • Parking charges apply after a limited time.
  • Charging for all users is limited to 45 minutes.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment for charging is made over the phone and via an app/online.
  • For more information and a guide to electric vehicle charging please click here.

You are on Seating Area (Outside). Skip to the next section.

Seating Area (Outside)

• The seating area is located to the left of the entrance to the services building.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are picnic tables available.
• All chairs are fixed to tables.
• Tables are not permanently fixed to the floor.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the services building.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 170cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 100cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the building.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
  • Music is played everywhere.
  • There is a play/activity area located next to the seating area.
  • The cash machine(s) is/are located next to Greggs.
  • The controls/screen heights of the cash machine(s) vary between 80cm and 125cm.
  • There are hand sanitisers in the building.
  • The height of the hand sanitiser(s) is/are 100cm.
• Signage View
  • There is directional signage, signage for the shop(s)/restaurant(s), overhead written signage and overhead pictorial signage available.
  • The colour, design and typeface of signs is consistent throughout the building.
• Comments View
  • There is a gate to access the children's play area (photograph 6).
  • The gate opens towards you (pull).
  • The gate may be difficult to open.
  • The gate is 66cm wide as it does not open fully.

You are on Seating Area. Skip to the next section.

Seating Area

• The seating area is located ahead as you enter.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are chairs without armrests and tables available.
• Chairs are not permanently fixed to the floor.
• Tables are not permanently fixed to the floor.
• The standard height for the underside of tables is 73cm.
• Music is played everywhere.
• There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Lighting levels are moderate to good.
• There is a/are hand sanitiser(s) in this area.
• The height of the hand sanitiser(s) is/are 100cm.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located at the rear of the services building.
  • This accessible toilet is approximately 30m from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from WHSmith.
  • There is pictorial and written text signage on or near the toilet door.
  • The signage says 'Not Every Disability Is Visible - Accessible Toilet'.
  • The contrast between the external door(s) and wall(s) is good.
  • The door(s) open(s) outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 85cm.
  • The contrast between the internal door(s) and wall(s) is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door(s) is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 200cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm.
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 70cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is poor.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 90cm.
• Comments View
  • There is a child seat with straps.
  • The child seat is 61ch high.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• The parent and baby room is located at the rear left of the services.
• The parent and baby room is approximately 30m from the main entrance.
• There is step-free access into the parent and baby room.
• There is pictorial signage on or near the parent and baby room door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 88cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is poor.
• The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby changing table is not height adjustable.
• The height of the baby changing table once extended is 104cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 90cm.
• The wash basin tap type is push.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.
• The lighting is activated by a light switch.
• There is a hand sanitiser.
• The height of the hand sanitiser is 127cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located at the rear of the services building.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 30m from the entrance.
  • There is pictorial signage on or near the toilet entrance.
  • It was not possible to access the female toilet.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 100cm.

You are on Standard Shower. Skip to the next section.

Standard Shower

• The shower facilities are located within the standard toilets.
• The shower facilities are approximately 42m from the entrance.
• There is step-free access to the shower facilities.
• A key is required for the shower facilities.
• The key can be obtained from WHSmith.
• There is pictorial signage on or near the shower door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 80cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The lighting levels are moderate to good.
• The lighting is permanent.
• There is stepped access into the showers.