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Burger King - M3 - Winchester Services - Southbound - Moto

M3 - Winchester Services - Southbound - Moto, M3 Junction 8/9, Shroner Wood, Winchester, Hampshire, SO21 1PP

Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen, a counter where food and drink can be ordered and full table service available via online app.
    • Customers can order at the counter, via the Moto Order and Collect App or the touch screen.
      Once ordered, customers will receive an order number that gets called out when the food and drink is ready.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus, picture wall menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is fast food.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is located at the counter.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 24/10/2025.
    • The hearing assistance system was working at the time of testing.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 103cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 120cm to 178cm from the floor.
    • There is a button which will condense the screen content.
    • The height of the button is 121cm from the floor.
    • Once condensed the touchscreen heights are 120cm to 150cm from the floor.
    • The lowest height of the touchscreen card machines is 100cm.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 90cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
  • Payment Counter View
    • There is a fixed table which is 107cm high.
      There are high stools which are part of Burger King's designated seating area.

Seating Area

  • The seating area is located to the right from the main entrance.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables and chairs without armrests available.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 70cm.
  • The surface height of the tables is 72cm.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Lighting levels are good.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 103cm.