Access Guide
Summary
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Getting Help and Assistance
View
- Pret A Manger is open at 07:00 to 18:00 Monday to Sunday.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
View
- Pret A Manger is located ahead and to the left as you enter the services.
- There is step-free access to Pret A Manger.
- The entrance area is clearly signed.
- For the M3 - Winchester Services - Southbound - Moto AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located in between Full House and West Cornwall Pasty Co.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
View
- There is a counter where food and drink can be ordered.
- Customers need to go to the till point and place their order, make the payment and wait to one side.
Staff will call out the order when it is ready for collection. - Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus and menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is food and drinks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system.
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Service Counter
View
- The height of the counter is 122cm.
- There is not a lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is not a moveable card machine available for payment.
- The lighting levels are moderate to good.
Seating Area
- The seating area is located to the right from the main entrance.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are tables and chairs without armrests available.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 70cm.
- The surface height of the tables is 72cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lighting levels are good.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 103cm.