Access Guide
Summary
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Getting Help and Assistance
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- Pret a Manger is open 07:00 - 19:00 every day of the week.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are not available.
- There is not a hearing assistance system.
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Access
View
- At the centre of the service is located Pret A Manager.
- There is step-free access to Pret A Manager.
- For the M4 - Leigh Delamere Services - Eastbound AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located at the rear of the services opposite Cotton Traders.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Staff cannot bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- Music is played everywhere.
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Service Counter
View
- The height of the counter is 119cm.
- There is not a lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.
Seating Area
- The seating area is located on the left-hand side, next to Costa.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are tables, booths and chairs without armrests available.
- Chairs are not permanently fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 70cm.
- Music is played everywhere.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lighting levels are moderate to good.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 100cm.