Access Guide
Summary
-
Getting Help and Assistance
View
- Greggs is open 05:00 - 17:00 Monday to Friday, and 06:00 - 17:00 on Saturday and Sundays.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
-
Access
View
- Greggs is located immediately to the left, when entering the main entrance.
- There is step-free access to Greggs.
- The entrance area is clearly signed.
- For the M4 - Leigh Delamere Services - Westbound - Moto AccessAble Access Guide please click here (new tab).
-
Toilet Facilities
View
- The Changing Places facility is located towards the rear of the services, as you enter from the main entrance.
- For detailed information about the Changing Places facility please click here (new tab).
- Accessible toilet facilities are located towards the rear of the services, as you enter from the main entrance.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
-
Service and Menus
View
- There is a counter where food and drink can be ordered.
- Orders are placed at the service counter, and a member of staff will advise you when your order is ready.
- Menu types include; menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- There is not a hearing assistance system.
-
Self-Service Touchscreens
View
- Self-service touchscreens are not available for ordering.
-
Service Counter
View
- The height of the counter is 100cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.
Seating Area
- The seating area is located in between Chow and Costa.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are tables, high tables, booths, bench seats, high stools and a mixture of chairs with and without armrests available.
- Chairs are not permanently fixed to the floor.
- Some tables are fixed to the floor.
- The distance between the floor and the underside of the lowest table is 70cm.
- The distance between the floor and the underside of the highest table is 73cm.
- The standard height for the underside of tables is 71cm.
- The surface height of the highest table is 105cm.
- Music is played everywhere.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There are mats on the floor that might be perceived as holes.
- Lighting levels are moderate to good.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 100cm.