Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

West Cornwall Pasty Co . - M4 - Leigh Delamere Westbound Services - Moto

M4 - Leigh Delamere Westbound Services - Moto, M4 - Junction 17/18, Chippenham, Wiltshire, SN14 6LB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

  • Getting Help and Assistance View
    • West Cornwall Pasty Company is open daily from 07.00 to 16.00.
    • There is a member of staff available for help and assistance.
    • Water bowls for assistance dogs are available on request from the main building.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 23/05/2023.
    • The hearing assistance system was working at the time of testing.
  • Access View

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Staff cannot bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is hot and cold snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 23/05/2023.
    • The hearing assistance system was working at the time of testing.
  • Service Counter View
    • The height of the counter is 115cm.
    • There is not a lowered section of the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.

Seating Area

  • The seating area is located in-between Chow and Costa.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are bench seats, high stools, booths, tables, a mixture of chairs with and without armrests and high tables available.
  • Chairs are not permanently fixed to the floor.
  • Some tables are fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 70cm.
  • The distance between the floor and the underside of the highest table is 73cm.
  • The standard height for the underside of tables is 71cm.
  • The surface height of the highest table is 105cm.
  • Music is played everywhere.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There are mats on the floor that might be perceived as holes.
  • Lighting levels are moderate to good.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 100cm.