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BP Petrol Station - M4 - Reading Services - Eastbound - Moto

M4- Reading Eastbound Services - Moto, M4 between Junction 11 and 12, Burghfield, Reading, Berkshire, RG30 3UQ

Access Guide

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Petrol Station Summary

Parking

  • Parking View
    • The car park is located to the left and to the right of the petrol station building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is not lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • There is additional parking outside the main services building.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • There is not signage available to direct users to the Blue Badge parking bays.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm.
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • Paying View
    • Free parking for all users is limited to 2 hours.
    • Payment signs are not clearly presented.
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.
    • The entrance is clearly visible from the Blue Badge parking bay(s).

Petrol Station Forecourt

  • It is not possible to pay at the pump.
  • The height range of the pump controls/screen is 135cm to 145cm.
  • The height of the fuel pump nozzle slot is 100cm.

ATM(s)

  • The ATM(s) is/are located inside the shop, on the right hand side after the main entrance.
  • The ATM(s) is/are 9m from the main entrance.
  • The controls/screen heights vary between 105cm and 125cm.
  • There is not a lowered ATM available.

Outside Access (Shop)

  • Entrance View
    • This information is for the entrance located in the centre of the petrol station building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'shop'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 129cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 142cm.
    • The height of the bollard(s) is 122cm.
    • The bollards do contrast visually with the flooring.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 111cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Shop

  • Circulation View
    • The majority of aisle widths are 150cm+.
    • The till point access is restricted to 110cm wide.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are moderate to good.
    • Music is played everywhere.
    • There are hand sanitisers.
    • Hand held hand sanitisers are available at the till points.
  • Till(s) View
    • The till(s) is/are located to the left of the shop.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are moderate to good.
    • The chip & pin card machines are accessible from the till(s).
    • The height of the till(s) is/are 110cm.
    • There is a lowered section at the till(s).
    • The height of the lowered section is 75cm.
    • There is not a clear knee recess beneath the lowered section of the till(s).
    • There is not a hearing assistance system at the till(s).

Eating / Drinking (Wild Bean Cafe)

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Orders are placed at the till points on the left, and collected at the Wild Bean Café counter on the right when they have been announced they are ready.
    • Staff can bring food and/or drinks to tables.
    • The type of food served here is hot snacks and drinks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • Music is played everywhere.
    • There is not a hearing assistance system .
    • Individual food items are labelled by type inside the hot food counter.
  • Service Counter View
    • The height of the counter is 91cm.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 57cm.
    • There is not a clear knee recess beneath the lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • The lighting levels are moderate to good.
  • Seating Area View
    • There is step-free access throughout.
    • There is sufficient space for a wheelchair user to use the seating area.
    • Staff are unable to make a table accessible to wheelchair users.
    • In this area there are high tables available.
    • All tables are fixed to the floor.
    • The standard height for the underside of tables is 97cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.

Toilet with Adaptations (Right Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located to the far right of the shop.
    • This accessible toilet is approximately 15m from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from staff.
    • There is written text signage on or near the toilet door.
    • The signage says 'Disabled Toilet.'.
    • The contrast between the external door(s) and wall(s) is low.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 85cm.
    • The contrast between the internal door(s) and wall(s) is low.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is medium.
  • Toilet Features View
    • The dimensions of the accessible toilet are 180cm x 195cm.
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is permanent.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 114cm.
    • The transfer space is obstructed by a waste disposal bin and storage items.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
    • The contrast between the walls and floor is medium.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 49cm.
    • The toilet seat contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 75cm.
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser can be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 106cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 94cm.
    • The contrast between the hand dryer and the wall is good.
    • There is not a hand sanitiser.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to the rear of the shop, on the right.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 15m from the main entrance.
    • There is pictorial signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is low.
    • The contrast between the internal toilet door(s) and wall(s) is medium.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • The lighting is permanent.
    • There is not a hand sanitiser.
    • The standard female toilets are shown in photographs 1 to 6. The standard male toilets are shown in photographs 7 to 12.

Electric Vehicle Charging Points (BP Petrol Station)

  • Standard Electric Vehicle Charging Point(s) View
    • There is not a/are not electric vehicle charging point(s) available.
    • The provider of the charging point(s) is BP Chargemaster.
    • The electric vehicle charging point(s) is/are located to the rear right of the petrol station.
    • Staff are able to provide assistance with the electric vehicle charging points.
    • Customers can enquire within the petrol station.
    • There is/are 4 electric vehicle charging point(s).
    • The electric vehicle charging bay(s) is/are clearly marked and signposted.
    • The dimensions of the electric vehicle charging bay(s) surveyed are 240cm x 490cm.
    • The charging point(s) is/are located to the rear as you approach the bay(s).
  • Comments View
    • The charging points were not in operation at the time of survey.