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Greggs - M4 - Reading Services - Westbound - Moto

M4 - Reading Services - Westbound - Moto, M4 Junction 11/12, Burghfield, Reading, Berkshire, RG30 3UQ

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Access Guide

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Summary

Outside Access (Entrance)

  • Entrance View
    • This information is for the entrance located to the right of the services building main entrance.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'GREGGS'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 155cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • The barriers on approach to the entrance are temporary and can be removed for wheelchair/easier access.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Customers either choose their food and drink from the fridge, display stands or counter.
      Staff then notify them when it is ready at the counter.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located at the counter.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 11/11/2020.
    • The hearing assistance system was working at the time of testing.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 100cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are not available for ordering.
  • Service Counter View
    • The height of the counter is 118cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.

Seating Area

  • The seating area is located ahead from the main entrance.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are booths, tables, bench seats, a mixture of chairs with and without armrests and long tables available.
  • Some chairs are fixed to the floor.
  • Some tables are fixed to the floor.
  • The standard height for the underside of tables is 71cm.
  • Music is played in some areas.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Lighting levels are good.