Access Guide

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Summary

Getting Help and Assistance View
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
Access View
- Lucky Coin is located to the right from the main entrance.
- There is step-free access to Lucky Coin.
- The entrance area is clearly signed.
- There are fixed barriers at the entrance area.
- The minimum width between the fixed barriers is 90cm.
- There is a release sensor on entering which is 124cm high.
  There is a release sensor on exiting which is 114cm high.
- For the M4 - Reading Services - Westbound - Moto AccessAble Access Guide please click here (new tab).
Toilet Facilities View
- Accessible toilet facilities are located to the right from the main entrance.
- For detailed information about the toilet facilities please click here (new tab).

Area View
- The following details are for the over 18's area.
- The area has an unobstructed minimum turning space of 150cm x 150cm.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- In this area there are high stools available.
- Chairs are not permanently fixed to the floor.
- The change machine controls range from 60cm to 160cm.
- The slot machine controls range from 65cm to 165cm.
- There are hand sanitisers.
- The height of the hand sanitiser(s) is/are 100cm.
Comments View
- The nearest hand sanitiser is located opposite Lucky Coin, outside the standard male toilets.