Access Guide
Summary
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Getting Help and Assistance
View
- Opening hours are 8am - 7pm, Monday to Sunday.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
View
- Top Gift is located outside, to the right of the main entrance.
- There is stepped access to Top Gift.
- The entrance area is clearly signed.
- For the M4 - Reading Services - Westbound – Moto AccessAble Access Guide please click here (new tab).
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Toilet Facilities
View
- Accessible toilet facilities are located to the right from the main entrance.
- For detailed information about the toilet facilities please click here (new tab).
Entrance
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Entrance
View
- This information is for the entrance located at the front of the unit.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Top Gift'.
- There is stepped access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 84cm.
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Step(s)
View
- The step(s) is/are located in the doorway.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
Shop
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Circulation
View
- The majority of aisle widths are 150cm+.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
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Till(s)
View
- The till(s) is/are located to the right from the entrance.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 90cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).