Access Guide
Petrol Station Summary
- This petrol station is open 24 hours.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are not available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop and by using a phone app.
- Payment at the petrol station during the night can be made in the shop, at an out of hours counter and by using a phone app.
- There is a night pay kiosk at a height of 73cm to 95cm with a slight slope on its approach.
- For the M42 - Tamworth Services - Moto AccessAble Access Guide please click here (new tab).
Getting Here
- The services are located off the M42 at junction 10.
There is signage along the motorway indicating the distance to the services. - From the southbound carriageway exit the M42 at junction 10. At the roundabout take the 5th exit, signed Services.
- From the northbound carriageway exit the M42 at junction 10. At the roundabout take the 2nd exit, signed Services. At the next roundabout take the 3rd exit into the services.
- The car park has 9 Blue Badge parking bays, parent and child bays, electric charging points and a number of standard parking bays.
- Coach parking is available at the right hand side of the services.
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- Staff are notified by customers sounding their horn and showing their Blue Badge.
- It is not possible to pay at the pump.
- The height of the fuel pump nozzle slot is 102cm.
Petrol Station (Parking)
- The following services/facilities are available at the petrol station; Blue Badge parking bays, standard parking bays and a cash machine.
- The parking is located to the right of the petrol station forecourt.
There is one Blue Badge bay available.
The Blue Badge bay has no clear floor markings but is signposted.
The dimensions of the Blue Badge bay are 550 cm x 233cm.
There are also 2 standard parking bays.
ATM(s)
- The ATM(s) is/are located on the external wall at the front left of the building.
- The ATM(s) is/are 7m from the car forecourt entrance.
- The controls/screen heights vary between 91cm and 118cm.
- There is not a lowered ATM available.
- There is a 10cm unmarked step to access the ATM created by the kerb.
Outside Access (Car Forecourt Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'ASDA Express'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
Outside Access (HGV Forecourt Entrance)
-
Entrance
View
- This information is for the entrance located at the rear of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'ASDA Express'.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 95cm.
-
Step(s)
View
- The step(s) is/are located in front of the entrance door.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 9cm.
- There is not a/are not handrail(s) at the step(s).
-
Comments
View
- At the time of the survey this door was out of use (January 2025).
Shop
-
Circulation
View
- The majority of aisle widths are 150cm+.
- Some aisles are obstructed by product bins and general waste bins.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- There is high colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are good.
-
Till(s)
View
- The till(s) is/are located to the right hand side of the shop as you enter via the car forecourt entrance.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 98cm.
- There is a lowered section at the till(s).
- The height of the lowered section is 70cm.
- There is not a clear knee recess beneath the lowered section of the till(s).
- There is not a hearing assistance system at the till(s).
Toilet with Adaptations (Right Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- This accessible toilet is located to the left as you enter via the car forecourt entrance.
- This accessible toilet is approximately 5m from the car forecourt entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from the checkout counter.
- There is written text signage on or near the toilet door.
- The signage says 'Staff Only'.
- The contrast between the external door(s) and wall(s) is high.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 83cm.
- The contrast between the internal door(s) and wall(s) is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is high.
-
Toilet Features
View
- The dimensions of the accessible toilet are 232cm x 158193cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- The lighting is activated by a sensor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 159cm.
- The transfer space is obstructed by storage items.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is low.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 92cm.
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 87cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 90cm.
- The contrast between the hand dryer and the wall is good.
- There is not a hand sanitiser.
-
Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby changing table available.
- The height of the baby changing table is 83cm.
