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BP Petrol Station - M48 - Severn View Services - Moto

M48 - Severn View Services - Moto, M48 Junction 1, Aust, Bristol, South Gloucester, BS35 4BH

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are not available.
  • There is a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • Payment at the petrol station during the night can be made in the shop and by using a phone app.
  • There is a BPme app available to remotely pay for fuel.
  • For the M48 - Severn View Services - Moto AccessAble Access Guide please click here (new tab).

Getting Here

  • The services are off Junction 1 of the M48.
  • It is also accessible to traffic on the A403 and the B4461.
  • There is signage along the motorway indicating the distance to the services.
  • The main car park has 8 Blue Badge parking bays, 2 parent and child parking bays, 13 electric charging points and a number of standard parking bays.
  • Coaches park in the HGV / Coach area at the rear of the main car park.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Visitors can get assistance by using the Fuelservice app, or by calling 0161 694 8000 and quote Station Number 14431.
    Staff can also be notified of the customers arrival by using their car signals (high beam or beeping the horn).
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; Fuelservice.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 80cm.
  • There are not lowered pay at pump screens available.
  • There is a BPme app available to remotely pay for fuel.

ATM(s)

  • The ATM(s) is/are located to the right, as you face the shop entrance.
  • The ATM(s) is/are 9m from the shop entrance.
  • There are bollards on the approach to the ATM(s).
  • The minimum width between the bollards is 97cm.
  • The height of the bollard(s) is 90cm.
  • The bollards contrast visually with the paving.
  • The controls/screen heights vary between 97cm and 125cm.
  • There is not a lowered ATM available.

Outside Access (Shop Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'shop'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 95cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 99cm.

Shop

  • Circulation View
    • The majority of aisle widths are not 150cm+.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are moderate to good.
  • Till(s) View
    • The till(s) is/are located to the right, as you enter.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is/are placed in front of a plain background.
    • The lighting levels at the till(s) are moderate to good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 117cm.
    • There is not a lowered section at the till(s).
    • There is a hearing assistance system at the till(s).
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 12/04/2021.
    • The hearing assistance system was not working at the time of testing.

Ramp(s) or Slope(s) (Accessible Toilet and Standard Toilets)

  • There is a ramp/slope located in front of the toilet block, adjacent to the petrol station.
  • The ramp/slope is used to access the accessible toilet and standard toilets block.
  • The gradient of the ramp/slope is slight.

Accessible Toilet (Left Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located in the toilet block, adjacent to the petrol station.
    • This accessible toilet is approximately 30m from the shop entrance.
    • There is ramped/sloped access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from petrol station shop.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) inwards.
    • The door(s) is/are easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 94cm.
    • The contrast between the internal door(s) and wall(s) is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 175cm x 380cm.
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is activated by a light switch.
    • The height of the light switch/pull cord is 136cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 111cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser can be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 113cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
    • There is not a hand sanitiser.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located in toilet block, adjacent to petrol station.
    • There is ramped/sloped access into the toilet(s).
    • The toilet(s) is/are approximately 32m from the shop entrance.
    • There is pictorial signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is good.
    • The contrast between the internal toilet door(s) and wall(s) is good.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
    • The lighting is activated by a light switch.
    • There is not a hand sanitiser.