Access Guide
Summary
-
Getting Help and Assistance
View
- The gaming area is open daily from 07:00 - 22:00.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
-
Access
View
- There is step-free access to the Gaming Area.
- The entrance area is not clearly signed.
- There are security barriers at the entrance area.
- The minimum width between the security barriers is 94cm.
- There is an entry button at 124cm to the right of the entrance barriers, which must be authorised by the staff member in WHSmith. There is an exit button 124cm to the left of the exit barriers.
- For the M48 - Severn View Services - Moto AccessAble Access Guide please click here (new tab).
-
Toilet Facilities
View
- Accessible toilet facilities are located within the services entrance lobby.
- For detailed information about the toilet facilities please click here (new tab).
Gaming Area
-
Area
View
- The following details are for the over 18's area.
- The area has an unobstructed minimum turning space of 150cm x 150cm.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is low colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are moderate to good.
- Music is played everywhere.
- The change machine controls range from 58cm to 137cm.
- The height of the controls for the slot machines is 100cm.