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BP Petrol Station - M5 - Bridgwater Services - Moto

M5 - Bridgwater Services - Moto, M5 Junction 24, Huntworth Business Park, Bridgwater, Somerset, TA6 6TS

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are not available.
  • There is a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • Payment at the petrol station during the night can be made in the shop and by using a phone app.
  • For the M5 - Bridgwater Services - Moto AccessAble Access Guide please click here (new tab).

Getting Here

  • Bridgwater Services is off Junction 24 of the M5 Motorway.
    There is signage along the motorway indicating the distance to the services.
  • For more information on road travel please click here (opens new tab)
  • The services car park has 6 Blue Badge parking bays, 2 electric charging points and over 200 standard parking bays.
    Blue Badge bays and general parking are on the one-way system into the services.
    There is a 200cm height barrier into this area.
    Larger vehicles over 200cm high are directed into a different parking zone.
  • There is a Blue Badge bay and 3 standard parking bays at the front of the BP petrol forecourt.
  • Coach parking is directly opposite the main entrance to the services.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Staff are notified of the customers arrival by using car signals (high beam or sounding the horn).
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; fuelservice.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 68cm.
  • There is a BPme app available to remotely pay for fuel.

Parking

  • Parking View
    • The car park is located on either side of the shop entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • There is not signage available to direct users to the Blue Badge parking bays.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 220cm x 470cm.
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • Paying View
    • Parking charges apply after a limited time.
    • Free parking for all users is limited to 2 hours.
    • Payment signs are not provided.
    • Payment for parking charges is made over the phone.
    • To pay please visit www.paybyphone.co.uk or call 0330 400 7275.
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.
    • The surface on the pedestrian walkways is tarmac and concrete.
    • The nearest designated Blue Badge parking bay is approximately 12m from the shop entrance.
    • The entrance is clearly visible from the Blue Badge parking bay(s).

Outside Access (Shop Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'shop'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 97cm.
  • Ramp/Slope View
    • There is a slope with a very easy incline.
    • The gradient of the ramp/slope is slight.

Shop

  • Circulation View
    • The majority of aisle widths are not 150cm+.
    • The minimum width of the aisles is 110cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are moderate to good.
    • There are hand sanitisers.
    • The height of the hand sanitiser(s) is/are 97cm.
  • Till(s) View
    • The till(s) is/are located to the right, as you enter.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are moderate to good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 103cm.
    • There is not a lowered section at the till(s).
    • There is a hearing assistance system at the till(s).
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 13/04/2021.
    • The hearing assistance system was not working at the time of testing.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • The accessible toilet was out of use at the time of the survey.
  • Location and Access View
    • This accessible toilet is located to the left, as you enter.
    • This accessible toilet is approximately 4m from the shop entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) outwards.
    • The door(s) may be difficult to open.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet opening is 86cm.
    • The contrast between the internal door(s) and wall(s) is poor.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is poor.
  • Toilet Features View
    • The dimensions of the accessible toilet are 140cm x 195cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is permanent.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 65cm.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
    • The contrast between the walls and floor is good.
    • There is not an emergency pull cord alarm.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a colostomy bag shelf next to the toilet.
    • The colostomy bag shelf is at a height of 63cm.
    • The toilet has a wall which acts as a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 45cm.
    • The toilet seat contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 79cm.
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 114cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm.
    • The contrast between the hand dryer and the wall is poor.
    • There is not a hand sanitiser.
  • Comments View
    • The accessible toilet was 'Out of Service' at time of survey (April 2021).

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located within the shop - the accessible toilet can be used by all customers.