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Greggs - M5 - Frankley Services - Northbound - Moto

M5 - Frankley Services - Northbound - Moto, M5 Junction 3/4, Illey Lane, Frankley, Birmingham, B32 4AR

Access Guide

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Summary

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the Greggs shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Greggs'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) by sliding.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 120cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located on the right as you face the entrance, next to the main entrance to the main services building.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up the ramp.
    • The width of the ramp/slope is 130cm.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located on the left as you face the Greggs entrance leading from the car park.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is another set of steps to the right as you face the entrance opposite the main entrance to the main services building.

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • As you enter, please order and pay at the counter to the left and then collect from the counter on the right.
    • Menu types include; written wall menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • Music is played everywhere.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is located at the counter to the left where you order and pay.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.
  • Service Counter View
    • The height of the counter is 100cm.
    • There is not a lowered section of the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.