Access Guide
Summary
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Getting Help and Assistance
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- This venue is open 24 hours.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
- If you require assistance, please see staff in WHSmith opposite.
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Access
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- &Play Gaming Lounge is located on the far left opposite WHSmith within the services building.
- There is step-free access to &Play Gaming Lounge.
- The entrance area is clearly signed.
- The minimum width between the fixed barriers is 135cm.
- For the M5 - Frankley Services - Northbound - Moto AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- The Changing Places facility is located to the left as you enter from the services main entrance.
- Accessible toilet facilities are located to the far left as you enter from the main entrance after WHSmith.
- For detailed information about the toilet facilities please click here (new tab).
Gaming Area
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Area
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- The following details are for the over 18's area.
- The area does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is low colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are moderate to good.
- Music is played everywhere.
- In this area there are high stools available.
- Chairs are not permanently fixed to the floor.
- The change machine controls range from 90cm to 100cm.
- The slot machine controls range from 90cm to 160cm.