Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

BP Petrol Station - M6 - Lancaster Services - Northbound - Moto

M6 - Lancaster Services - Northbound - Moto, M6 Junction 32/33, White Carr Lane, Bay Horse, LA2 9DU

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are not available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • Payment at the petrol station during the night can be made in the shop and by using a phone app.
  • Payment by phone app is via the BPme app.
  • For the M6 - Lancaster Services - Northbound - Moto AccessAble Access Guide please click here (new tab).

Getting Here

  • The northbound services are located directly off the M6 between junctions 32 and 33.
  • There is signage along the motorway indicating the distance to the services.
  • The main car park has 4 Blue Badge parking bays, 2 electric charging points and a number of standard parking bays.
  • There are 2 Blue Badge parking bays and additional standard parking bays located at the front of the hotel.
    There is 1 additional Blue Badge parking bay and a number of additional standard parking bays located at the front of the petrol station forecourt.
  • Coach parking is available at the left hand side of the car park.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Staff are notified of the customers arrival by use of an app or by the customer sounding their horn or flashing their lights, and showing their Blue Badge.
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; fuelService.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 92cm.

Parking

  • Parking View
    • The car park is located at the right hand side of the forecourt.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is not lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • Additional parking is available outside the hotel.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • There is not signage available to direct users to the Blue Badge parking bays.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 399cm x 477cm.
    • The Blue Badge parking bays do not have a marked zone around them.
  • Paying View
    • Parking charges apply after a limited time.
    • Free parking for all users is limited to 2 hours.
    • Payment signs are not provided.
    • Payment for parking charges is made over the phone and via an app/online.
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.
    • The nearest designated Blue Badge parking bay is approximately 11m from the car forecourt entrance.
    • There are uneven surfaces and dropped kerbs from the Blue Badge bay(s) to the building.
    • The entrance is clearly visible from the Blue Badge parking bay(s).

ATM(s)

  • The ATM(s) is/are located outside the shop, at the front right of the building next to the car forecourt entrance.
  • The ATM(s) is/are 2m from the car forecourt entrance.
  • The controls/screen heights vary between 87cm and 119cm.
  • There is not a lowered ATM available.

Outside Access (Car Forecourt Entrance)

  • Entrance View
    • This information is for the entrance located at the front right of the building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 79cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 98cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Outside Access (HGV Forecourt Entrance)

  • Entrance View
    • This information is for the entrance located at the rear right of the building.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 81cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 98cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 10cm.
    • There is not a/are not handrail(s) at the step(s).
    • The step is created by the kerb.

Shop

  • Circulation View
    • The majority of aisle widths are not 150cm+.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There are mats in aisles that might be perceived as holes.
    • There is good colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are good.
  • Till(s) View
    • The till(s) is/are located at the left hand side of the shop as you enter via the car forecourt entrance.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 104cm.
    • There is not a lowered section at the till(s).
    • There is a hearing assistance system at the till(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 31/03/2021.
    • The hearing assistance system was not working at the time of testing.

Eating / Drinking (Greggs)

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Orders are placed, paid for, and collected from the till at the left hand side of the Greggs counter.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold pastries and sandwiches.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located at the till.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 18/04/2023.
    • The hearing assistance system was not working at the time of testing.
  • Service Counter View
    • The height of the counter is 101cm.
    • There is not a lowered section of the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.

Accessible Toilet (Left Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located to the rear right of the shop as you enter via the car forecourt entrance.
    • This accessible toilet is approximately 5m from the car forecourt entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) outwards.
    • The door(s) may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 87cm.
    • The contrast between the internal door(s) and wall(s) is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is fair.
  • Toilet Features View
    • The dimensions of the accessible toilet are 143cm x 199cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is permanent.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 71cm.
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 87cm.
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm.
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is push.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 96cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 83cm.
    • The contrast between the hand dryer and the wall is good.
    • There is not a hand sanitiser.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby changing table available.
    • The height of the baby changing table is 99cm.
  • Comments View
    • This toilet also acts as the female standard toilet.

Standard Toilet(s)

  • Toilet Facilities View
    • The male toilet is located to the rear right of the shop as you enter via the car forecourt entrance.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 5m from the car forecourt entrance.
    • There is pictorial signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is good.
    • The contrast between the internal toilet door(s) and wall(s) is good.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 79cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
    • The lighting is permanent.
    • There is not a hand sanitiser.
    • The accessible toilet also acts as the female standard toilet.